A Sandown hotel has vowed to improve and make changes after a 1-star food hygiene rating saw a drop in business.
As first reported by Island Echo, Hotel Maria, on Culver Parade, was inspected by Isle of Wight Council environmental health officers in May, and awarded it a 1-star food hygiene rating.
Inspectors noted a number of failings including; out of date produce, improper dilution of cleaning products and a lack of handwashing facilities in the Kitchen.
A Hotel Maria spokesperson said, since the report was published, 2 bookings had been cancelled.
They confirmed work was being done to address the issues raised by inspectors, including new monitoring procedures to ensure food was in date.
The comments made by the staff member ‘were unfortunate and not done in a malicious manner’ stating that the proper dilution of cleaning agents was noted on the products they use but was unfortunately not communicated at the time.
In the coming weeks, the spokesperson said hotel staff would be carrying out refresher training courses in food hygiene, health and safety, fire evacuations and first aid.
After that, a re-inspection will be booked and the spokesperson said they were confident the rating would improve.
Just empty words. Close them down.
Serves them right, it’s 2022 no excuses for such behaviour.
Cheap holidays in other people’s misery perchance?
This has been going on for some years without improvement. The owner and manager are part of the culture of cutting corners to save money – at the expense of risking the health of guests. There is no excuse. The business must be closed until a satisfactory standard is reached.
Surely staffed should be trained when they take the job on. Unless of course the owners have had no training and could not be bothered.
Miserable old farts, so judgemental….so what if they had a dodgey week.
What do you expect ? cal de blur, its a budget hotel for fooks sake.
ps. blinding DISCO.
Until you can actually make a sensible comment, Ting tong, I suggest you refrain from making comments entirely.
Thought the island was dependant on tourism…
to true Paul .stayed there in 2005, complained of food then.
Oh well, just do what the other Hotels are doing… close down and build flats !! Seems this council are all for that, who needs hotels eh ?? Apart for maybe a tourist or two, or do we not get tourists here anymore Councillors ? All these new homes makes me wonder…
Losing bookings as a result of their arrogant cavalier disrespect for their paying guests? Good. How do you like them onions Hotel Maria? You don’t deserve to be in business.
New doss house incoming?
Run by an Indian family to my knowledge.
Your point being? Or are you trying to be stealth racist?
You can’t beat a good poppadom!
A very nice family too. I’m sure they will fix these issues. It will always be a budget hotel and in that respect, people can’t expect the Ritz.
But you can expect, (indeed must be served) safe and healthy food prepared in clean and hygenic surroundings by capable and knowledgeable staff, however ‘nice’ the hotel owners may be. That’s the law.