Right at Home Isle of Wight has received a glowing inspection report from the Care Quality Commission (CQC), the independent regulator of health and social care in England.
During the unannounced inspection, Right at Home Isle of Wight, located in Bembridge, was rated ‘Outstanding” for Caring, ‘Outstanding’ for Responsive, ‘Outstanding’ for Well led, ‘Good’ for Safe and ‘Good’ for Effective. This was the 1st time that the service, which was established in June 2021, had been fully inspected with the CQC.
Rated as ‘Outstanding’ in 3 of the 5 domains puts Right at Home Isle of Wight at the top as one of the best homecare providers on the Island. It also put the Right at Home Isle of Wight team in the top 1% of all care and social health service providers in the UK. Truly an exceptional result for the office’s first inspection.
Right at Home Isle of Wight provides domiciliary care and support to people living in their own homes, predominantly in the South-East district but extending to South-West and eventually the whole Island. Services include companionship, personal care and meal preparation, through to dementia care and live-in care.
According to the CQC report, one of the key strengths of the service was “that people were placed at the heart of the service and benefitted from a management and staff team who were committed to ensuring they received a service that was exceptionally caring.”
The report said:
“Staff had developed strong relationships with people and knew them exceptionally well. People and their relatives overwhelmingly told us that the staff made them feel included and went out of their way to treat them with dignity and respect.”
Vicky and Paul Butler, owners of Right at Home Isle of Wight commented:
“We are bursting with pride with what we have achieved in our first year. We have the best team and feel very grateful to have each and everyone of them in our Right at Home family.”
Wow this is amazing,well done to you all
amazing. You say. Well that’s how all providers need to be. You fond need to look as if you have won the lottery. Just do your job properly.
It’s a great achievement to be celebrated and a shame you felt the need comment on it to dismiss it.
Unfortunately not every company in the UK is at that level, i would want my loved ones to be cared for by a team that has been inspected as ‘outstanding’
Unfortunately not every company in the UK is at that level, that’s my point.