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Age UK Isle of Wight is celebrating 4 years of providing support via its dedicated Hospital Team at St Mary’s in Newport. In January 2019, Age UK Isle of Wight joined forces with the NHS and began integrating into the hospital. Since then, staff have been playing a vital role in assisting discharge and preventing readmission for patients in need of welfare and low-level support upon admission. St Mary’s Hospital is a cornerstone of healthcare on the Isle of Wight, providing essential medical services to the local community. However, many people are unaware of the significant contribution that Age UK IW’s team makes within the hospital walls. Their team strives to ensure seamless transitions for patients back to their homes and communities, within the scope of Age UK Isle of Wight’s capabilities. When patients require assistance but do not require a full care package for discharge, Age UK IW steps in to provide welfare and low-level support. This includes helping with practical tasks, co-ordinating welfare calls after discharge, collection of essential prescriptions and personal belongings from home, delivering equipment, signposting, and connecting patients with community resources or other Age UK IW services. By addressing these needs, Age UK IW plays a crucial role in preventing readmissions and promoting overall well-being. Over the past 4 years, Age UK IW’s Hospital Team has made a tangible difference in the lives of countless patients and their families. Their dedicated team of professionals has become an integral part of the hospital’s care ecosystem, working closely with NHS staff, and contributing over 2,000 hours of work in the past year. Since April 2023, Age UK IW have conducted 1,080 welfare calls and home visits post-discharge. On the newly renovated community rehabilitation unit, Age UK IW also has a team that coordinates activities to help assist with the rehabilitation of patients. By encouraging patients to participate in various activities, it helps them to regain their strength and vitality. Since April 2023, the activities coordinators have engaged 3195 patients with activities. Kim Williams, Community Team Lead at Age UK Isle of Wight, says:
“We are incredibly proud of the work our team has accomplished over the past four years. Being able to provide essential support to patients during their hospital stay and beyond is a testament to the dedication and compassion of our staff. We look forward to continuing our partnership with St Mary’s Hospital and serving the community for many more years to come.”
Well done you lot ! …