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VisitEngland has revealed the winners of the fifth annual ROSE Awards, with several Isle of Wight accommodation providers celebrating success in 2019.

The awards recognise accommodation providers across England who provide outstanding customer service for their customers. The 100 ROSE Award recipients are nominated by the VisitEngland quality scheme assessors and are selected from assessor comments along with online feedback from visitors.

The awards showcase England’s variety of high quality accommodation where owners and employees go the extra mile to make their customers’ visits extra special and cover all types of accommodation from hostels to hotels, self-catering to parks & campsites and from glamping sites to Bed & Breakfast (B&Bs) & guest houses, irrespective of star rating.

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Grange Bank House in Shanklin, Studio Annexe in Seaview, The ArtDeco House in Shanklin, Tom’s Eco Lodge at Tapnell and The Hambledon Hotel in Shanklin have all been awarded ROSE awards.

VisitEngland Director Andrew Stokes said:

“England has an outstanding range of accommodation options, from rooms in a 17th century castle in Cornwall to a shepherd’s hut on a working farm in Yorkshire, from an eco-lodge on the Isle of Wight to bustling metropolitan hotels, there really is something for everyone.

“The ROSE Awards highlights those businesses who go above and beyond for their customers, providing the highest levels of customer service and ensuring repeat business, driving visitor growth and boosting local economies.”

Celebrating the teams and owners whose efforts surpass expectations, the ROSE Award recipients can advertise their accolade as long as they remain within the VisitEngland quality scheme.

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The VisitEngland ROSE Awards are being presented at an afternoon tea event at the Luton Hoo Hotel, Golf & Spa.

The views/opinions expressed in these comments are solely those of the author and do not represent those of Island Echo. House rules on commenting must be followed at all times.

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Laurence Smith
Laurence Smith

As owners of The Art Deco HouseUK (aka Marine Villa) at Shanklin, we were delighted to have been selected in just our 6th year of trading! We are a large self catering house (sleeps 19) and nearly all our guests are first time visitors to the Island (or fit into the “I havent been to the Isle of Wight since I was a child” category). We are proud to only use companies and contractors from the Island and we want to thank everyone who support and works with us for all their help, we can only be successful with their dedication too!

Bill Grindley
Bill Grindley

My wife Jackie and i are so proud to have received this award. It just goes to show that hard work does pay off. We are have just finishing our 19th season at the Hambledon and are as keen as ever to make sure that all our guest get the best possible service that we can offer. Thank you to all our guest, old and new for making our hotel the success that it is today.

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