Ensuring patients get the best quality care possible at Isle of Wight NHS Trust is the aim of a new, ground-breaking ‘Quality Champions’ initiative which was launched on Friday when 75 of the Champions attended their induction day.
Over 100 Quality Champions from across the organisation have so far come forward to help ensure that the Trust’s vision of ‘quality care, everyone, every time’ is delivered across all areas of work. The Champions will do this by promoting and raising awareness of the Trust’s quality goals, which include the continued development of a culture of care, teamwork, improvement and innovation.
The Champions will meet with Trust Executive members every month, as an opportunity to discuss their thoughts, share good news of their team’s successes and raise any issues. The overall aim is to ensure a culture of quality across all areas of the Trust, with the expected values and behaviours becoming an important part of staff appraisals and the recruitment process.
At the first meeting of the Quality Champions, Karen Baker, Trust Chief Executive, said:
“This is one of the best days in the Trust, to see so many that have come forward to become Quality Champions. It never ceases to amaze me what is being done well at the Trust. But I don’t want to work in an organisation that is just good. I want to work in an excellent organisation and this initiative is one of the ways we can do that and become globally admired.”
The newly created Quality Champions have each been given a pin badge to show that they have signed up to the initiative, and ensure they are easily visible to staff and patients. They will meet with the organisation’s Executive Directors every month to feedback issues and problems staff are dealing with and help find solutions to quality issues.
Jackie Skeel, Associate Director for Organisational Development, said:
“We had some really excellent feedback from the launch event. You could really feel the energy and positivity in the room! Staff naturally want to provide the highest possible quality of work that they can, and it is great to see so many coming forward to spread the word even further across the organisation. We will continue to recruit more Quality Champions in the coming months and I’m really looking forward to seeing the positive results for both staff and patients.”
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