Rainbows drawn by local children cover the windows of many Southern Co-op stores and messages of thanks have been shared with both its retail and funeralcare colleagues.
With the pandemic affecting the lives of thousands of people, these small actions are making a difference and helping Southern Co-op colleagues to continue caring for the bereaved and putting food on the shelves to keep our communities fed.
Mark Smith, Chief Executive of Southern Co-op, said:
“When the outbreak first hit, we put out a plea to customers and members to shop responsibly, observe social distancing measures and help us to support our communities.
“We would like to say a big thank you to our members and customers who’ve done this. I’d also like to thank our colleagues for their hard work throughout, under very challenging circumstances. I’ve been especially impressed with their collective commitment, energy and how they have risen to the challenge.
“Initially we experienced panic buying which affected all retailers as the distribution network struggled to keep pace. Thankfully the situation has improved and we are working with our suppliers, distribution centres and colleagues to ensure this continues.”
In order to support Southern Co-op’s 250 food stores, funeral homes and crematoria across the south of England, the independent co-operative has recruited and trained 348 extra colleagues.
It has also fitted more than 700 protective till screens, installed 9,000 social distancing floor markings, established a dedicated daily shopping hour for the vulnerable, and offered all NHS and social care workers a 10% discount.
For its frontline teams, it has offered a special recognition scheme with a bonus for eligible retail and funeralcare colleagues.
Gemma Lacey, Director of Sustainability and Communications at Southern Co-op, said:
“The response from our communities and colleagues has been really incredible during the pandemic.
“It is vital that we help those who are more vulnerable in our communities and that our support for charities and community groups extends beyond this critical time to help these organisations sustain their important work both now and in the future.
“Our colleagues have been creative in finding ways to support our communities for example collecting fabric for Guys Marsh prison who are making scrubs for their local NHS, providing resources such as word searches and colouring pages for children, and encouraging expression through art, which has been displayed in our sites windows. So please help us to keep the momentum going on this.
For more information on how Southern Co-op responded to the COVID-19 pandemic, visit www.thesouthernco-operative.co.uk/covid-19-updates.