UPDATED: BURST MAIN LEAVES NEWPORT AND WOOTTON HOMES WITHOUT WATER

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A burst water main has resulted in disruption to supply for people living in Newport and Wootton overnight. 

The emergency began shortly before 22:30 last night (Sunday) when households in the Wootton area reported a complete loss of water supply, whilst others further afield reported low pressure.

Southern Water confirmed at 01:25 this morning that they were dealing with a burst water main in the Staplers area of Newport and properties outside of this immediate area may have been affected by low pressure or temporary loss of supply.

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However, work by engineers throughout the night means the burst is now only affecting properties in Staplers Road, Long Lane, some of Pan Meadows estate and Briddlesford Road.

A bottled water collection point for those without water has been established at the top of Godric Road. Customers on the Priority Service Register will receive bottled water to their home. If you or anyone you know needs extra support call 0330 3030368.

It’s unclear at this stage when the water will be turned back on for all customers.

UPDATE @ 12:50 – More than 14 hours after supplies were cut, hundreds of households are still without water.

Island Echo can reveal that the burst has occurred in the car park of Medina Theatre, where a burst previously occurred in 2018.

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Southern Water says that tankers are being brought in to inject additional water into the network to help keep up with demand. The utility company says you may see discolouration or experience low water pressure as a result of water being moved around the network.

The views/opinions expressed in these comments are solely those of the author and do not represent those of Island Echo. House rules on commenting must be followed at all times.
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Ryn Fisher
Ryn Fisher
6 days ago

Could be caused by recent cold weather

Jolly jack
Jolly jack
Reply to  Ryn Fisher
6 days ago

More than likely to be poor investment in the utilities infrastructure. Quick to demand their money, but customer care is wanting.

Fred
Fred
6 days ago

People need to realise that stuff breaks. Weather its a water pipe, an electric wire or a rocket ship.
Well done Southern Water for working through the night.

Nick Black
Nick Black
Reply to  Fred
5 days ago

Agreed that ‘things break’, but, even allowing for the recent BRIEF sharp cold spell, you have to admit that there seems to be an inordinate number of pipe failures lately. Tend to sympathise with Jolly Jacks comment…

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