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nspcclogoThe NSPCC Helpline has seen a 13% increase in the number of contacts it refers to external agencies such as the council and police on the Isle of Wight amid rising reports of neglect.

Figures from the 24-hour advice line showed 52 contacts were passed on in 2015/16 – 1 a week – compared with 46 in 2012/13, an increase of 6 cases or 13%.

Across the UK, 33,333 contacts were passed on in 2015/16 – nearly 100 a day – compared with 23,733 in 2012/13 when the Savile scandal first came to light. They ranged from members of the public worried about young people who were victims of sexual abuse to children living in squalid conditions, or starving toddlers to youngsters thrust into slavery.

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The charity said the figures reflected an increasing refusal for the public to turn a blind eye when it came to the welfare of children, and reflected a growing demand for advice and action to prevent child abuse.

The new Helpline figures show on the Isle of Wight that contacts from the public concerned about neglect of a child which were referred rose from 18 in 2012/13 to 30 last year – an increase of 67%.

Louise Exton, Team Manager at the NSPCC’s helpline said:

“These figures reveal a nation that is more alive to the issues of child abuse following recent high profile scandals and the ongoing investigation into non-recent child abuse.

“They have become increasingly concerned and aware of the tell-tale signs of abuse and neglect in children and our helpline is an invaluable service for people worried about the safety of a young person.

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“It’s a big decision to involve local authorities or police and our counsellors will only act when there is genuine concern for the welfare of a child.

“But people who are worried, and feel they need to speak to someone, can be reassured they will be listened to and taken seriously.”

The free helpline provides adults with a place they can get advice and support, share their concerns about a child or get general information about child protection.

Adults can contact the helpline 24 hours a day, 365 days a year on 0808 800 5000, by texting 88858 or visiting

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