Wightlink’s Brian Cowser, who works in the ticket office at Fishbourne, has been awarded the company’s Extra Mile award for helping to save a passenger’s life at the terminal.
Brian sprung into action with the terminal’s defibrillator on hearing that a customer had suffered a cardiac arrest at the gate. He carried out CPR and then reassured her family once paramedics and an ambulance had arrived.
Duty Port Operations Manager Stephen Mills explains:
“Without Brian’s intervention, the consequence could have been catastrophic. He was so very calm and measured in his actions and an absolute credit to the company.”
The customer did not want to be named.
Brian, from Shanklin, is in his 20th year of working at Wightlink’s Fishbourne terminal.
Wightlink Chief Executive Keith Greenfield congratulated Brian personally:
“Brian knew exactly what to do when the emergency happened, we all congratulate him for his swift action.”