Wightlink has extended its revised ferry timetable until Tuesday 13th July due to a serious mechanical failure onboard the flagship Victoria of Wight.
Engineers have carried out a full investigation of the affected engine onboard Wightlink’s largest ship and have identified the repair work that needs to be done. The company has taken the decision to keep the vessel out of service to ensure that work can be completed before the school holidays.
The Portsmouth-Fishbourne route will continue as a 2-boat service using the ferries St Clare and St Faith. These ships have the capacity for all booked customers but sailing times will need to change.
Wightlink is contacting everyone who has tickets to travel over the next 3 weeks, in the order of their sailing time. Their booking will be moved to a different sailing. Full information is available at www.wightlink.co.uk/changes.
All customers affected by the revised timetable have these options:
- Agree to travel at the alternative booked sailing time offered by Wightlink
- Change the booking to another sailing
- Take a voucher to the value of the affected crossing to use on a future sailing
- Ask for a full refund of the affected crossing
- Cancel the entire booking for a full refund
Wightlink Chief Executive, Keith Greenfield, says:
“We are sorry this unavoidable change to our timetable will affect our customers.
“Our engineers are working hard to address the problem and Victoria of Wight will return to the schedule as soon as possible.
Article continues below this advertisement “In the meantime, colleagues are doing their best to support customers and assist them to travel at a convenient time. As you may expect, our phone lines are already very busy so we would appeal to our customers, please, be patient and wait for us to contact you about your sailing.”
That’s fine …..loads of faults on these new boats with wightlink & red funnel ….the old boats didn’t seem to have these many problems….
The red funnel boats are old
Boats is pushing it a bit, boat, ie singular, is i believe accurate. Red Funnel Raptor
boatsdate from 1992-5.You islanders either need a tunnel…a bridge or some CEO’s of ferry operators that know what they are doing.
They’ve mugged you all off for the last 15 months…if not longer.
They’re laughing at you…. shameful!!
Yep quite agree i think we already know this ….add southern vectis to the list as well….
“CEO’s of ferry operators that know what they are doing.”
I think they know what they’re doing all right.
We prefer our island remains an island. No tunnel.
Yep,and may I suggest that they put up ferry fares also (apart from the lorry’s and essentials). This country is finished and we need to pull up the drawbridge ! Welcome to the Alomo ! Whoop whoop !
Shut up
Most definitely a tunnel or bridge
i agree we should now be thinking of our siblings in years to come .we should now consider a tunnell ,i can remember when i had this conversation with P&O ferries telling me that there will never be a tunnel form Uk to France ,my reply was dont you ever believe it ,no we should consider along these lines ,as i have astrong feeling the ferry companys will hype the ferry cost to claw back their losses .
I am thinking of my siblings and children,and no to a fixed link!!!!! What part of the English language don’t you understand? If you don’t like it, don’t live on an island, why change things, just for selfish individuals like yourself? Why don’t you just move?
Absolutely nothing to do with profits, and the delay in final easing of covid restrictions, reducing ferry traffic. So why not generate an imaginary fault to put one boat out of action for a while, till traffic increases. never mind the fact that the two boats sailing will be packed to the gunnels preventing safe social distancing for passengers. Its all PROFIT above a service to Islanders
You have no idea what you are talking about
Did the firm that built the Victoria of Wight have any thing to do with building Cowes floating bridge
Why would Wightlink ferry services at the start of the peak trading period allow a ferry in Lymington remain moored up and not in service?
When the main commercial link to the Island remains on a 2 boat service
Come on Wightlink you urgently need to get that boat on service even if it used for commercial freight only
“Why would Wightlink ferry services at the start of the peak trading period allow a ferry in Lymington remain moored up and not in service?”
‘cos like so many businesses, they can’t get the staff…
there seems to be a chronic lack of UK citizens who are actually willing to work,.. (especially for peanuts)
& where that gap used to be filled by european workers, who were willing to work, that source is now closed, thanks to narrow minded people beleaving the brexit BS
another travel turd shitelink and red funnel both crap over priced crap services we are so lucky to live on the island of wight..
alot of it is companys treat staff like shit so they leave been happening last 10 years or so all lean management bollocks…