Islanders are being invited to have their say on Southern Water’s future plans and what they should be focusing on, where they should be innovating and how they could do more to protect and support the environment.
Everyone knows that we need it to drink, grow food, go to the loo and stay clean. But we actually need water for pretty much everything we do. From that invigorating wake-up shower, to lights out at the end of a hectic day – no matter who we are, or what we’re up to, we wouldn’t be able to do any of it without water.
Ian McAulay, Chief Executive of Southern Water, has said:
“Water is vital. It underpins all aspects of life and yet it is often overlooked and undervalued.
“Water companies like Southern Water play a crucial role in protecting, maintaining and improving the environment but climate change and an increasing population all contribute to greater pressures on these vital water and wastewater services.
“That’s why we’re asking our customers, stakeholders and experts for their views on our plans to make sure we’re building services that meet our customers’ needs now and in the future.”
For the last year Southern Water have been busy talking to customers and others who care about your water. Over 500,000 people have already shared their views and that’s not to mention all the scientists, environmental specialists and other experts who’ve added their voices to help develop the company’s ideas.
Mr McAulay continued:
“All of these conversations have helped us to create 10 big goals for looking after your water.
“The first five are about being brilliant at the basics. They’re designed to make sure we’re doing what you need us to do every minute of every day, like supplying clean and sustainable water; providing great customer service; ensuring bills are affordable to all; supporting our vulnerable customers; and working to provide effective services, fit for the future.
“The further five goals are about how we’re going to tackle the big challenges ahead in the future such as climate change and population growth. We’re aiming to recycle every drop of water we can; to keep our rivers, lakes, reservoirs and coasts healthy and clean; to help customers reduce the amount of water they use; to innovate to create sustainable communities; and to work with partners to support a resilient economy for the South East”.
Join the conversation at www.southernwater.co.uk/haveyoursay.
