Southern Water is visiting homes, schools and small businesses on the Island in October to fit free water-saving products. The products – including tap fittings, shower heads and toilet dual-flushers – could cut water use by about 20%. Water butts can also be purchased and installed for £25.
Customers who use more water than average and those whose bills are higher after having a meter fitted may be contacted by telephone and offered a visit – although any customer with a water meter can get in touch to request one.
It’s part of a wider project to visit 28,000 homes across its whole region of Kent, Sussex, Hampshire and the Isle of Wight between now and 2020.
Southern Water’s Head of Water Efficiency Ben Earl (pictured above) said:
“This is about helping our customers become more water efficient at home by making a few simple changes.
“This approach is a first for us, in terms of the numbers of customers we’re trying to reach, the bespoke aspect of the visits and the free products we’re offering. A home visit could cut water use by up to 50 litres per day. When you’re paying for what you use this means real, tangible savings. We also have environmental responsibilities and want to make it easy for everyone to use less water.”
The programme is being run in partnership with water-saving experts Aqualogic. Once eligibility has been checked and a visit arranged, Aqualogic will carry out an inspection of the kitchen and bathroom, to see which, if any, products are suitable and fit them there and then.
The visits have the support of Isle of Wight Council.
Councillor Paul Fuller, Executive member for environment (sustainability) and local engagement, said:
“This is a positive initiative by Southern Water which I welcome. I would like to thank them for their work in encouraging people to use water more efficiently which will not only benefit the environment but will also help people to save money too. I am particularly pleased that Southern Water will also be working with schools and businesses to help them reduce their water usage and raise awareness of the importance of using water wisely.”
The visits have the support of water watchdog the Consumer Council for Water. Policy Manager Ana-Maria Millan said:
“The great thing about saving water in the home is that it can also reduce our energy bills. About a fifth of a typical combined energy bill covers the cost of running hot baths, showers or using the hot water tap so there is untapped potential to help thousands of customers reduce their water and energy bills.”
Any home visits will only be made by pre-arranged appointment. All Southern Staff and contractors carry and show an ID card with their photograph and name.
For more details, or to request a home visit, go to https://www.southernwater.co.uk/home-visit or call 0330 303 0277 and say you’d like a “water saving visit”.