COVID isolation and other sickness is causing disruption to Royal Mail’s service in Ryde, with local residents waiting days or weeks for their post to be delivered.
A number of Island Echo readers have been in touch to express their concern about the lack of a reliable postal service in the area in recent weeks.
It’s claimed by those affected that letters only seem to turn up if a parcel is being delivered, with 1 local resident also saying they have been advised to collect their mail directly from the sorting office at Nicholson Road once a week.
Despite many people saying they are going over a week without post, Royal Mail says they aim to deliver to households at least every other day.
A Royal Mail spokesperson has told Island Echo:
“In the Ryde area, we are experiencing some disruption to service due to COVID related and other sickness absence.
“We aim to deliver to all addresses we have mail for, six days a week. If resourcing issues, associated self-isolation and safety measures prevent this, we’ll deliver at least every other day.
“We apologise to customers for any inconvenience they may experience as we work hard to resolve the situation.”
Article continues below this advertisement
It’s unclear what the picture is like at other sorting offices across the Island, including Newport and Sandown.
Have you experienced a delay with receiving post? Have your say below…
The Music Festival strikes again
Yes it does, but why do so many people think this is not the case, it was obvious to anyone with half a brain this was going to happen. The islands figures are way above the national average now. Well done Giddings and Cinch, “Safer than going to the supermarket”, well it wasn’t was it.
Can you prove this is the case then before moaning please
it seems every time there is a funtion or an influx to the island their is an increase in Covid 19 here on the island , just like Xmas ,Easter ,And now festival well done John Giddings , your prime concern is your pocket and not the for the safty of the Islanders.this Council should have refused the approval of the festival, until Covid 19 is a lot kinder to us ,as the Council keeps saying COVID 19 IS STILL AROUND and yet the approval was still given by this Council?.
First class prices for a third class service. 2 weeks for a letter to get from Ryde to Shanklin its a joke be quicker to walk & hand deliver
In my road in Wootton Bridge we’ve had no normal post/sign of the normal Postie for over a week now, only things that turned up are tracked/signed for and they come via the Van, not the normal Postie.
I’m waiting on very important documents.
any parcels sent now are sent by other parcel deliverys like I.O.W distribution i canot trst the Royal mail anymore
Maybe if they stop delivering leaflet’s and other unaddressed mail (junk mail) , and just concentrate on all the letters with a stamp on (important letter’s) .
This might help.
This is what happens when you privatise a successful nationalised company.
they have to resort to other methods of getting income like junk mail, over the loss of so many customers. i went on line and filled out a form to have junk mail stoped ,i can remember buying pages and pages of stamps, now i very rarely by any , in Newport Town centre we have no post office and only a parttime one in Wootton
No delivery of letters for about a week or so but Parcel Force seem to be operating as normal. We got our first bundle of letters Saturday having had none all week.
The last time I saw the postman they were delivering letters at 17:00pm which normally means they are doing more than one round, with most things now done online it is really only small parcels that come with the normal postie that are the problem. Having to wait is an irritation but is not the end of the world it will arrive eventually. 🙂
Amazon and all junk mail getting through. Can get discount off ferry and a cheap funeral plan
2 weeks no letters at all. items posted to me over 2 weeks past their estimated date of arrival. I have been contacting the companies selling these items when all the time there are up the road until they decide to deliver them. appointments missed, important information. stop telling us its days when its weeks GET YOUR ACT TOGETHER DO SOMETHING ABOUT IT.
Been like this since the pandemic started. But the covidiots think it’s ok to run around infecting everyone.
I’m in a similar position to others – no post – then 3 weeks post arrives all at once. I haven’t even seen a post man, but as I am also waiting for important documentation, that they refuse to e-mail, I’ve been put in a very difficult position.
Not blaming the actual post person, but management should be held to account.
Every other day, feels like every other week. Collected the mail this morning as not had anything since Saturday 2nd.
I’ve been waiting for a package from ebay expected over a week ago. Other things have arrived, the missing one is apparently have to be signed for, tracking says in transit,, but has said that for weeks. Don’t know whether the seller should give refund or not. post office don’t know where it is or if it has just been delivered to some dishonest person who has kept it.
Clearly Ryde posties need some help. It would appear that other areas on the Island are not suffering loss of service in the same way. Why can’t they loan some posties to Ryde to help out? I drive through the Carisbrooke estate several times a week, always see postpeople delivering. Today I saw 3 vans and 4 posties and that was in a fairly short distance, I’m sure a few could be spared over the various delivery offices. Maybe management could pop on their walking shoes and help out instead of growing corns on their backsides!
Well on the flip side, I posted items of post in a rural box in Sussex yesterday (Monday) some to mainland addresses and some to IOW and all were received today (Tuesday). I was quite astonished and impressed the IOW post was received the next day!!
i have had no post for 4 days and when i do get post i sometime gets next doors post as well, and even someones parcels.
this is another consortium that blames Covid 19 ,looks like there intention to arrange letters and parcels to be collected from their sorting office .You pay for a first class stamp and get a 3rd class delivery ,The post office only got themselves to blame over a lack of post being deliverd ,because the cost of the postage stamp ,so when the price goes up again this forces more people to find other ways of delivery.then when the post office put the price up again this forces customers an alternative method of delivery .
Parcel post is being delivered but letters can be picked up from Nicholson Way. Been there twice, a package seems to have gone missing, posted 23rd Sept 21. Waiting for a repeat!
Last letter received was dated end of September I got that 13 October…A recorded delivery letter not received sent over 10 days ago… waiting for important hospital letter.
Only seem to get post once a week or when a parcel arrives. I think there at two week delay and trying to call post office over 30mins wait time!! And Ryde sorting office number not working Great!!! .. not good