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wightcrystalFollowing a significant burst water main in Ryde last month, Southern Water has announced a closer working partnership with water suppliers Wight Crystal.

The new partnership includes looking at ways the 2 companies can work more closely together in the future, as well as a commitment to exploring the possibility of using Wight Crystal for alternative supplies in the event of an emergency.

As a registered charity Wight Crystal work alongside The Way Forward Programme, which provides a programme of activities supporting people with physical and learning disabilities, autism and long term conditions. As part of this closer working relationship, Southern Water have also donated £2,500 to The Way Forward charity and will be providing volunteers to help refurbish a kitchen as well as fitting new water efficiency devices to help the save charity water, energy and money.

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southernwaterlogoKeith Herbert, Southern Water’s operational manager on the Isle of Wight said:

“We are thrilled to be working alongside Wight Crystal as well as supporting The Way Forward programme, and look forward to working even more closely together in the future.”

“We understand the loss of water in Ryde and surrounding areas had a significant impact on a large number of residents and we have taken on board comments from our customers around alternative water supplies during emergencies. As a result of this event, we have put our emergency response plans under close scrutiny in order to make improvements where possible to ensure the best service for our customers.”

Wight Crystal’s spring water is extracted by Southern Water from Knighton and the charity pays towards this service. David Holmes, Trustee and Tracey Hill, Chief Executive Officer from Wight Crystal welcomed the closer working relationship and said they were committed to working alongside Southern Water to help ensure robust emergency provisions in the future, stating it was a positive move for both Island water customers and clients of the Way Forward charity.

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