Southern Water are carrying out improvements to the water supply network on the Isle of Wight, which may result in a slight change in the taste and odour of water throughout December.
The water company have invested £4.6 million improving a water supply works on the Island, and increasing the resilience by bringing in an additional 3 million litres of water a day.
As part of this work, Southern Water are introducing new water sources to the network which serves the Island. As a result residents may notice a slight change in the taste and odour of their water throughout December.
A spokesperson has today (Tuesday) said:
“We already have some of the highest quality drinking water in the country and carry out rigorous testing around the clock to make sure customers receive clean, fresh water every time they turn on the tap.
“Although your water may taste or look slightly different, it will still be treated and distributed to the highest possible standard to ensure wholesomeness. In addition we will be carrying out a number of activities to ensure that any change in taste and appearance is minimalised.”
Southern Water assured residents they do not anticipate any interruption to the water supply during this period.
The spokesperson has added:
“We would like to thank customers for your patience and understanding during these works and apologise for any inconvenience”.
Affected customers have been contacted directly via letter, but Southern Water are urging anyone with queries or concerns to call the dedicated customer services team on 0330 303 0368, quoting project reference number 629026.
