Southern Water has announced that it is to increase its household bills in line with inflation for the 2023-24 period. The water utility company has said the increase has been introduced in the face of growing economic pressures. Dual-service customers can now expect an increase of 9.4% on their charges, with an average annual bill rising from £401 to £439, while water-only bills will go up by 9% and waste only by 9.7%. Company bosses also say that the rise will also enable them to help more people in financial difficulty than ever before via their £98m support package for those in need. Southern Water has said that they have worked hard to keep bills as low as possible in recent years and that, in real terms, the 2023-24 average bill is still 12.5% lower than 4 years ago, 9. Katy Taylor, Southern Water’s Chief Customer Officer, said:
“We are aware that the UK’s cost-of-living crisis is a worry for many of our customers, and this is why plans to increase tariffs are never taken lightly. “The rise this year reflects the growing economic pressures of chemical, energy and wage inflation. “We are channelling more money than ever before into supporting customers in need – particularly those who may struggle to pay their bills. This £98m will boost the support package we already offer customers including payment holidays, special tariffs, debt write-offs, bill reductions and grants for household items. “If you know anyone who is finding it hard to pay their bills, please encourage them to get in touch with us as we can help.”
To find out about how your new bill is calculated or support schemes and payment schemes visit the Southern Water website.
Everything is going up, nothing is coming down.
As the Bishop said to the actress.
What a joke, and we have no alternative company to go to. Plus I thought privatisation was meant to reduce our bills
You thought wrong.
Privatisation was only ever about creaming private profit off public services.
Watch this space. If Seely’s clowns are re-elected they will be offering the same remedy for the NHS’s problems.
And the Tory Press (Mail, Express, Telegraph) will be promoting it.
And the gullible will, yet again, fall for it.
Don’t be gullible.
Your comment is right all it’s about is ripping off the normal guy on the street, that goes for the other utility companies as well. Things like that should not be privatised
Of course you don’t remember what it was like when public services were all nationalised and you had no choice of where you got your service from.
So they want to help people by putting up prices, what kind of twisted logic is this. Economic pressures, nice way to slip in wages increases, don’t they mean bonuses. Ridiculous, we all know what will happen if they don’t get their way, sewage in the sea again.
That should cover the FREE water butts thats have just been handed out LOL
Southern water have also suffered a data hack https://annualreport.southernwater.co.uk/the-news-room/the-media-centre/2024/january/cyber-investigation
Mine went up by 50% last year the bloody clowns.
Greed that’s all it is just pure Greed. As if their annual profit total isn’t enough. Squeeze out more from the minions who have already had price hikes in food , petrol, car parks and now southern water . Be charging for the air we breathe next if the council had their way
No mention of what shareholders and the CEO will get. Economical with the truth yet again
Watch their profits suddenly increase.