SKY BROADBAND DOWN FOR CUSTOMERS IN NEWPORT AND COWES

A large number of Sky Broadband customers on the Isle of Wight are without internet connection this morning (Tuesday).

Those living in the Newport and Cowes areas woke to find orange lights displaying on their router as a result of a network fault. Some residents in East Cowes have also reported a loss of connection, although Sky has not officially confirmed this.

It’s understood the outage, which is affecting both homes and businesses on Sky’s fibre service, developed during the early hours of this morning.

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Sky have alerted customers to say they are working on the issue and that it usually takes a couple of hours to fix. They apologise for any inconvenience caused.

Telephone connectivity is also unavailable as Sky uses voice over internet protocol (VOIP).

Isolated issues were also reported with Sky Broadband on the Island yesterday afternoon (Monday).

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The views/opinions expressed in these comments are solely those of the author and do not represent those of Island Echo. House rules on commenting must be followed at all times.
15 Comments
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Old bean
Old bean
1 year ago

Who cares perhaps family’s will talk to each other now

What a silly old bean
What a silly old bean
Reply to  Old bean
1 year ago

Not if they can’t phone each other

Anon1
Anon1
Reply to  Old bean
1 year ago

internet is now seen as an essential service, in line with

water
electric
gas

This would not be the case if so much wasn’t being done online now.

Original_Mark
Original_Mark
Reply to  Old bean
1 year ago

In my case it meant less conversation because I could not work from home and had to go into work

Marie
Marie
1 year ago

Well when you rely on the internet to work from home your kind of screwed!

Grumpy old git
Grumpy old git
Reply to  Marie
1 year ago

Should have gone to Wight Fibre

Paul Downer
Paul Downer
Reply to  Grumpy old git
1 year ago

Wight fibre never again

Marie
Marie
Reply to  Grumpy old git
1 year ago

Really helpful thanks

Sue Russell
Sue Russell
1 year ago

Can’t FaceTime so guess we could drive to visit grandparents/children via Barnard Castle!

Clare
Clare
Reply to  Sue Russell
1 year ago

Sounds like you were educated by the dodgy mainstream media, sad to notice how many people are so easily influenced by the brainwashing British media. I bet your the kind of person that believes everything you read in the gutter press, I bet you suck up everything you read on social media, you need to open up your mind and read between the lines.

I expect you even believe in the polls during anything political, even though the vast majority of the public have never been contacted by any of them, engaged brain’s are far more informed than anything the media have to say.

Margaret Cameron
Margaret Cameron
1 year ago

We are west Wight ours was down too

Dilligaf
Dilligaf
Reply to  Margaret Cameron
1 year ago

So what it’s not the end of the world!
It’s lovely day should be outside or at work!
Suppose it’s all the people on benefits complaining as usual.

Bob
Bob
Reply to  Dilligaf
1 year ago

We are still in lockdown and plenty of people are working from home or not as the case may be today. Just because people are moaning about not receiving the service they pay for dose not mean it is all the people on benefits. Many people have to be on benefits at the moment as their jobs are not there now. Before you start I have been working from 14 years old and I still get crap from shall we say upper crust Citizens for having a day off. Not only that not everyone works monday to friday 9 till 5 so who is to say those people just want to chill at home with a bit of internet and do not want to go out? I think you keyboard worrier’s on hear should think before you type.

Edd
Edd
Reply to  Dilligaf
1 year ago

You are a moron

Old bean
Old bean
1 year ago

Dilligaf love your comments

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