Jollyes on the Isle of Wight’s is celebrating its 25th anniversary this month even if the champagne is temporarily on ice because of the pandemic.
It may not be in the most picturesque location on the Island, but Jollyes on Riverway Industrial Estate in Newport, has, over the last quarter of a century, become the place pet and animal lovers flock to.
Not only is it one of Jollyes’ top 10 stores, but it also holds the record for having the highest Pet Club membership of any of its 67 outlets across the UK.
Led by store manager Mark White, the team of 8 colleagues offer help and advice on all types of animals, from dogs and cats, birds and lizards, to chickens and even donkeys.
Mark joined shortly after the store opened and in March he will have notched up 25 years’ service with Jollyes, 1 of 5 five colleagues to do so across the country. He even met his wife Helen at the store when she worked there and romance blossomed in the aisles.
Mark has been manager since 2018 following the sad death of his predecessor Tony Bunce who opened the store as manager in 1996 and established it as the friendly go-to pet supplies destination it is today.
Regional manager Matt Godwin said:
“The Isle of Wight store is one of our stars and it’s all down to Mark and his colleagues. They’re a really friendly team and they know most of their customers by name. If anyone needs expert advice on a particular animal, there’s someone there to help.
“We want to say a big thank-you to all the colleagues and customers in Newport. Lockdown rules mean we’ll have a low-key celebration this week, but as soon as we’re able to, we’ll celebrate in style.”
Store manager Mark White said:
“We’ve got a very loyal customer base here at the Newport store, some of them have even been visiting since we opened in 1996, and we’re truly grateful to each and every one of them for choosing us and helping us grow.
“I would also personally like to thank all members of staff, both past and present, who have all helped towards the success of the store. We all look forward to seeing everyone over the next 25 years, as well as the menagerie of pets who regularly visit the store.”