If you cannot afford to pay April’s instalment as a result of the Coronavirus outbreak you can request your instalments are extended into February and March.
For the majority of Isle of Wight households, Council Tax is paid over a 10 month period meaning payments are not made in February or March. However, this new option allows Islanders to extend this to 12 months. This does not reduce the total amount to be paid.
If you have difficulties meeting your instalments and extending your instalments, as detailed above, will not assist in meeting your payments then send a message to the Isle of Wight Council detailing your situation. Each enquiry will be considered individually.
For those who can continue to pay Council Tax as normal, you are expected to continue to pay as normal from 1st April. There has been no announcement from the government that Council Tax payments have been frozen.
You may be entitled to help with Council Tax via the Local Council Tax Support Scheme.Visit these webpages for more information.
If you usually make payments at a pay point or a post office you can pay by one of the following methods listed below.
Direct Debit Payments
Direct Debit is the easiest way to pay your Council Tax. There is a choice of payment dates – 1st, 10th or 20th of the month or ½ yearly (2 instalments 1st April & 1st September). All payments are governed by the Direct Debit Guarantee. Set up a Direct Debit online.
Download a Direct Debit instruction form complete the form and email it to [email protected]. Alternatively, you can post your completed form to the Council – details at https://www.iow.gov.uk/Residents/Benefits-Council-Tax-and-Business-Rates/Council-Tax/Council-Tax/Contact.
You can pay via the internet with your Debit Card. Pay Online to utilise the 24-hour payment facility.
You can pay your Council Tax via online banking or by standing order using the bank details as follows… Bank: Lloyds, Account Number 14867260, Sort Code 30-80-12.
Quote your 8 digit account reference number when making a payment online (quote all numbers and letters but remove the hyphen).
24 Hour Automated Telephone Payment
To make a payment using the automated telephone service call 0345 0450 076. You will need to have your Council Tax account number to hand when making the payment.
Pay your bill via the allpay App. Download the app from the following websites: App Store or Google play using an Apple or Android Smartphone wherever there is a mobile signal. Use the 19 digit number from the bar code on the front of your council tax bill.