A person has been diagnosed with the potentially fatal Legionnaires’ Disease following a visit to a Sandown hotel and spa, it has been confirmed.

The Isle of Wight Council say that prohibition notices have been served on Melville Hall Hotel and Spa – also known as Eden Spa Hotel – on Melville Street, Sandown that prevents the swimming and spa facilities being opened to the public until satisfactory measures have been undertaken and verified.

It comes after high levels of Legionella bacterium were found around the pool and hot tub area.

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Public Health England are working with the local council to investigate the situation.

Legionnaires’ disease is a lung infection you can catch by inhaling droplets of water from things like air conditioning or hot tubs. It’s uncommon but can be very serious.

Anyone who develops the following symptoms following a visit to Melville Hall in the past 2 weeks should see their GP or seek advice from 111:

  • it does not go away
  • you cannot breathe properly
  • you have severe chest pain
  • you have a high temperature or feel hot and shivery
  • you feel like you have severe flu

In a statement issued last week, before the confirmation of Legionnaire’s Disease, a spokesperson for Melville Hall said:

“Our guests’ health and safety is our highest priority.

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“The environmental health service is obliged to check all hotels on the Island — to date, we have not received any proof of water contaminates in any of our facilities or anyone becoming ill.

“Naturally, we will work with them during our ongoing refurbishment program to further enhance our superb facilities.”

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2 years ago

The Manager there is a liar. I told him that the water was filthy and I would be reporting him. I was told that I would be hearing from his lawyers. Seems to happen all the time with any bad review on trip advisor.

Honestly so deluded, “superb facilities” What a joke!

2 years ago

I see the staff have been leaving positive reviews for the hotel on trip advisor in order to try and hide the complete incompetence of the hotel.


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