Island Roads has launched its annual customer survey, urging customers to give feedback on the services delivered by the company. The short survey invites residents to give feedback on the range of highway services delivered by Island Roads such as highway maintenance, road and pavement resurfacing, winter services, street cleansing and lighting, verge and grass cutting. Island Roads uses feedback from the survey to identify those services deemed to be performing well and also those where it is felt improvement is needed. 2023 has once again been a busy year for Island Roads in which it has continued its work to upgrade the condition of roads and pavements across the Island and carry out its year-round programme of highway maintenance and repairs. This has included responses to some challenging weather including a string of named storms and the torrential rain that brought severe flooding to parts of the Island late last year. It has also continued its planned programmes of street and gully cleansing, verge and grass cutting and vital winter services to keep the highway areas safe for drivers. Island Roads Service Director Steve Ashman said:
“Once again it has been another very busy, and sometimes challenging, year and we’d like to know from the public how they feel we have performed. “This feedback, added to that we receive throughout the year, helps us to asses what needs to be done to maintain and improve our services.”
The survey runs from February 1 – 28 and can be accessed online via Island Roads website www.islandroads.com or directly via https://www.surveymonkey.com/r/IslandRoads2024 Paper copies of the survey including large print versions are available on request, by emailing [email protected]
Finish one part of the road, before starting another bit! Like the top of town and carisbrooke road! Baffles me! Caused hassle for no reason
Seriously do you think they will pay attention to the abismall service they provide. They’ve virtually spent all the money allocated to them for they’re 25 year contract already
Yes most of it went 3 years ago all main roads are total crap
why they are total shit can’t repair fall..roads everwhere are crap northto newort ..absolutely crap and dangerous..been like it years and more years to come..nothing but wankers..
Steve ashman should be a mp, with all the lies that comes out of his mouth.
Wouldn’t it be interesting if everyone gave them bad marks on everything, and see what we get! Hence why these surveys are a waste of time
I scored them well on street lighting. We have it. They work. As for the rest….
Pointless survey they wont pay any attention too
Island roads, and services delivered, are words that don’t belong in the same sentence. Island roads, and shambles, is more appropriate.
Island Roads Operatives and many other Utility companies and
Civil Engineering Companies are useless.
Does anyone actually train the operatives who work for these
Companies.
So many rogue traders on the island!
Why bother with a survey? Just scroll through your customer complaints, should give you an idea of what they expect.
Putting complaints on their website and not just compliments would be a start.
I take it everyone who is or will be moaning on here will actually complete the survey? I have and I have told them in no uncertain terms what a shoddy job they do. May make no difference or they may take notice, but at least the complaint has been logged in the right place.
Well done! Give yourself a blue Peter badge! Missus might shake you off tonight now too!
They should put 2 men on the job
They usually have 8 men on the job
1 person working and 7 watching
Lol
Island Roads are the biggest waste of Islanders money
since the chain ferry.
Island Roads are a fu@king Joke and with the Councils £160 Million in the red, it ain’t gonna get any better!!
so no 30 miliion for milly road then..oh well ..
Why repair one road when the one adjacent that’s just as bad yet doesn’t get repaired? Yet you have all the equipment there
I think they’re doing a great job of keeping the island roads in a useable state, even if I am late for work every day.
oh how i laugthed..the road down to the floating turd well its not a road really ..
Still have a “drain” down the road that water flows OUT of.
Their double yellow line painting is second to none, there are now hundreds more of them covering miles and miles of highways all over the place since they took over the contract – I am surprised they have time for anything else
Best thing Island Roads ever done.
Can’t wait for them to place Double Yellow Lines all the round the
Island.
We need to Stop Stupid B’stards parking selfishly.
Well done Island Roads, keep up the good work.
My son wanted a cowboy outfit for his birthday this year.unfortunately ISLAND TOADS was not for sale so he got a PlayStation instead.
Island toads bodging island roads.why fill in the survey they never released last years results to the public. Loads of vans and personnel riding around in circles getting nowhere fast. Shoddy jobs quick fixes and bodged efforts all round.Now the moneys running out things will only get worse.
The picture actually says it all.
ROAD CLOSED and not a worker in sight.
Why fill out a survey when you can do it here where everyone can see,
One word ‘”s**t”