Over 100 people slept on board one of Red Funnel’s ferries overnight when the Southampton-East Cowes service was suspended due to adverse weather conditions.
With both the vehicle ferry and Red Jet services suspended, foot passengers were left with few options; travel to Portsmouth in the hope of catching Wightlink’s Fastcat, find a hotel in Southampton or simply sit and wait for the ferries to resume a timetabled service.
With Storm Dennis wreaking havoc, Red Funnel decided to open up the docked car ferry to offer shelter for those passengers waiting to travel. The heating was turned up, hot drinks were offered and the lights were dimmed as the night progressed to allow passengers to get some sleep.
Conditions improved and the ferries were finally able to resume service at just gone 09:00 this morning – but not before the overnight passengers were offered a complementary breakfast. Some of those on board had been in the care of Red Funnel for over 12 hours.
Viv Holbrook, one of those who spent the night afloat, has said:
“We were very well looked after with complimentary hot drinks through the night and a lovely breakfast in the morning. Very lovely staff too”.
Another passenger, Julie Wise, adds:
“The staff couldn’t have been more friendlier or helpful, and the complimentary cooked breakfast was enjoyed by all”.