With a Bank Holiday declared for the day of Her Late Majesty Queen Elizabeth II’s State Funeral, the Isle of Wight Council has confirmed the special arrangements for its services on Monday (19th September).
Adult Social Care and Housing Needs
Offices will be closed and normal service resumes on Tuesday 20th September. Outside of these times urgent calls should be directed to Wightcare by calling 01983 821105. If you are worried about a vulnerable adult, contact Wightcare at 01983 821105 (24 hours).
You do not need to know everything about a vulnerable adult and what is happening before you contact the local authority. In an emergency call 999.
Bereavement Services
Open as normal.
Crematorium Grounds and Book of Remembrance
The grounds can be accessed at any time, but if the gates are closed, park on the road outside and use the pedestrian gate.
All cremation documentation, burial forms and music should be delivered at least three clear office working days before each service, especially over this period.
Building Control
Building Control will continue to operate a Dangerous Structure out-of-hours service over the bank holiday. If there is immediate danger and a threat to life, call 999. For all other situations, call 01983 821105.
Children’s Services
Offices will be closed and normal service resumes on Tuesday 20th September.
If you are worried a child is, or at risk of, suffering, neglect or abuse contact the Children’s Reception Team on 0300 300 0117 (available 24 hours a day).
You do not need to know everything about a vulnerable adult and what is happening before you contact the local authority. In an emergency call 999.
Contact Centre and Help Centres
Newport Help Centre will be open 10:00-16:00 to enable residents to sign the book of condolence. All other services will be closed.
Coroner’s Office
The Coroner’s Office will be closed. It reopens as normal on Tuesday 20th September.
Council buildings or land
For emergencies involving council-owned buildings, contact Wightcare at 01983 821105.
Floating bridge
Cowes floating bridge is operating as normal. The first crossing from West Cowes at 05:00, first crossing from East Cowes at 05:10. The last crossing from West Cowes will be at 00:20, last crossing from East Cowes at 00:25. Check the Floating Bridge website for live status before travel as the above timetable may change due to any potential adverse weather.
Highways emergencies
Flooding, fallen trees, highway obstruction, traffic lights not working etc – contact Island Roads on 01983 822440. Non-emergency highway issues can also be reported online at fms.islandroads.com. General information is available via the website www.islandroads.com.
Leisure Services Facilities
Cliff lift:
- 06:00-10:00 – Open
- 10:00-15:30 – Closed
- 15:30-21:00 – Open
The Heights:
- 06:00-10:00 – Open
- 10:00-15:30 – Closed
- 15:30-21:00 Open
Medina:
- 06:00-10:00 – Open
- 10:00-15:30 – Closed
- 15:30-21:30 – Open
Theatre:
- Not open, no shows were scheduled to take place.
Westridge:
- 06:00-10:00 – Open
- 10:00-15:30 – Closed
- 15:30-21:00 – Open
Libraries
All libraries are closed. Re-open as usual on Tuesday 20th September.
Record Office
The Record Office is not open on Mondays or bank holidays.
Dinosaur Isle Museum
Not open on Mondays in the winter period.
Cowes Maritime Museum
Closed
Museum of Island History
Closed on Mondays
Newport Roman Villa
Closed
Planning
The planning department will be closed for the bank holiday. Planning Enforcement complaints can continue to be made anytime online, and this can include reporting any alleged illegal works to protected trees.
Recycling and Waste Collection
Residents are being advised that waste, recycling and garden subscriptions collections will see 1 week of change to their usual collection day next week (week commencing 19th September),
This will mean that all waste, recycling and garden waste collections for the week commencing Monday 19th September will run one day late.
Collections for the week commencing Monday 26th September will resume on their normal day.
| Usually collected | Will be collected |
| Monday 19yj | Tuesday 20th |
| Tuesday 20yj | Wednesday 21st |
| Wednesday 21st | Thursday 22nd |
| Thursday 22nd | Friday 23rd |
| Friday 23rd | Saturday 24th |
Register Office
The Register Office will be closed and normal and normal service resumes on Tuesday 20th September.
Regulatory and Community Safety Services (Licensing, Environmental Health, Housing renewal and Trading Standards)
Offices will be closed and normal service resumes on Tuesday 20th September. If you wish to talk to a specific officer make an appointment.
Revenues, Benefits, Parking Services, Blue Badges and Payments Team
Online applications remain available for council tax/local council tax support/housing benefit and Blue Badges.
For housing benefit payment arrangements, visit www.iow.gov.uk/housingbenefitpayments.
To use the Citizens Access Portal to view your council tax account online, visit www.iow.gov.uk/revsandbens (selecting Related Services and Links and then Citizens Access Portal).
To use the Citizens Access Benefits Portal to apply and notify a change of circumstances, visit www.iow.gov.uk.
Roll on Tuesday and get what we are paying for back open.
The firm other half works for is also closing Monday. They won’t get paid though. I assume the IWC employees will retain full pay and pension contributions for yet another day of doing nothing???
Aside from what’s open or closed for the Queens funeral, isn’t it long overdue that County Hall should be demolished as, in the words of our new King Charles III “It’s an absolute abomination on the landscape, truly a disgusting carbunkle”. In fact, I’d put it on a par with the derilict Ocean Hotel in Sandown.
And as equally useful people within it.
Please could you provide a link to the article in which this is said, I can’t find it anywhere.