A hotel in Shanklin is to feature on the famous Channel 5 show ‘The Hotel Inspector’ tonight (Thursday) at 21:00.
The Gracellie Hotel on Hope Road in Shanklin has been owned by current bosses Philip and Kelly, who are father and daughter, for over a decade but has only once turned a profit – something famous hotelier Alex Polizzi wants to change.
Polizzi – who has been starring in the show since 2008 – brings all her experience in the industry to help change the fortunes of struggling hotels by offering advice and guidance to its owners.
Watch it tonight at 21:00 on Channel 5, with it available to watch on-demand shortly after.
It looks lovely!!! I fancy coming over from Dorset and trying that!
They did a great job on turning the hotel around, well done to you all.
I felt very sorry for the owners on last nights showing. Personal tragedy within the family and buying a run down hotel for 1m? did i hear right last night 1 million? Anyhow i can’t believe some of the basics that the family were just not getting. No opening date, not knowing when the season starts in Shanklin? lack of common sense not realising that 98/100 people would look at the peppermint green colour of the building and think what’s this all about. I’m no fan of Ms Polizzi and i don’t think she’s that switched on and very one dimensional. 9/10 people could have worked all of her so called suggestions. To be continued…
continued… regarding external look of the property and just some basic furniture match ups and subtle lighting in the bedrooms etc. The cigar moment for me was the 2 so called vip/business saving guests that turned up that would make or break the success of the hotel. Travel writer from The Times and a young lady from “Rough Guides”? Oh blow me away that’s really going to fill you up for the summer with an editorial paragraph in each of these titles that probably has a readership of a few thousand people, if your’e lucky! You may have your own personal views Alex Polizzi… To be continued…
Continued.. but when it comes to marketing advice forget it. Trivago national website which doesn’t cost to advertise on just takes a commission, booking.com same principle. Take a TV advert or a poster on the ferries promoting the restaurant and bar, easiest way to up sell your accommodation for later in the year when you’ve got punters in your restaurant/bar? Visit Isle of Wight website? The ferry magazine on the Wightlink ships, i see that everywhere on the Island. I wish you all the very best and every success Phil and your family especially what you’ve been through. You come over as thoroughly nice, caring and decent people!