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HOVER SERVICES SUSPENDED DUE TO TECHNICAL REASONS

hovertravellogoUPDATED: Hovertravel has suspended it’s cross-Solent service between Ryde and Southsea this morning (Wednesday) due to technical reasons.

It is currently unknown when a normal service will resume on the route, however Hovertravel say an update will be provided at midday.

The suspension of service comes just 24 hours since the last halt to services. On Monday evening it was announced that a shuttle service would run on Tuesday morning, however the operation was suspended altogether for around an hour. Services were back in operation by 08:45.

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Hovertravel apologise for any inconvenience caused.

newhovercraftproblemssouthsea3UPDATE @ 11:50Island Echo understands the suspension of service has been brought about following an apparent mechanical failure with one of the new hovercraft at Southsea.

‘Island Flyer’ had to be towed up the pad by a JCB digger.

UPDATE @ 12:10 – Hovertravel services remain suspended this lunchtime.

Special compensation measures have been implemented by the company, with season card, travel card and company ticket holders being offered a voucher to travel on Wightlink’s catamaran service. Hovertravel staff are positioned at Ryde and Portsmouth Wightlink terminals to issue tickets.

Single, day return and period return customers are being offered a refund for unused or partially used tickets. Refunds will be 100% for unused tickets and 50% of the value for partially used tickets, less the cost of any attraction or combination that have been used.

More details about refunds can be found at http://www.hovertravel.co.uk/service-status/.

The next update is due at 14:00.

UPDATE @ 13:43 – Hovertravel say that services will resume at 13:45 from Ryde and 14:00 from Southsea.

UPDATE @ 15:45 – Footage obtained by Island Echo (above) shows a struggling Island Flyer receiving assistance from a JCB digger.

Photos have revealed that the craft barely made it onto the Southsea pad before unloading passengers.

Photographs and video thanks to Steve Wenham

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