With new rules on automatic fire alarms set to come into force this Summer, local fire protection specialist Lifeline Alarms & Security Services has backed the decision and is urging businesses to review their emergency plans.
From 1st August, fire crews will no longer be dispatched to automatic fire alarm activations (AFAs) in non-residential buildings between 08:00 and 18:00, unless there are confirmed signs of fire.
The change, which follows a public consultation, aims to reduce the number of false alarm callouts, which totalled more than 6,500 in 2023 alone.
While settings with a sleeping risk, such as homes, care facilities, and hotels will remain unaffected by the new policy, commercial sites like shops, offices, and leisure centres will need to manually confirm a fire before calling 999.
Island Echo has spoken to Mark Lee of Lifeline Alarms & Security, one of the Isle of Wight’s leading independent fire protection firms, to get his view on the impact of the policy…
Mark has said:
“This is a very prudent decision and aligns with best practices observed across many Fire & Rescue Services throughout the UK. As with all public services, resources are often limited, therefore adjusting the response policy to prioritise incidents is likely to optimise resource allocation and enable more effective response to genuine emergencies.
“Monitored fire alarm systems are still the gold standard. After all, timely notification of a fire activation is crucial for ensuring safety and prompt response.”
Article continues below this advertisement
In practical terms, Lifeline says most commercial premises will not experience major disruption, as the majority are staffed during daytime hours and can raise the alarm manually if needed. However, businesses are being urged to update their fire strategies and evacuation plans to reflect the change.
False alarms are often linked to poor maintenance or outdated devices, according to Mark, who has emphasised the importance of keeping systems clean, modern and correctly designed to avoid false activations:
“Fire detection and alarm systems can sometimes be viewed as unnecessary expenses and may be neglected or insufficiently maintained over time. It is important to recognise that detection devices have designated manufacturer-recommended lifespans to ensure optimal performance. Ideally, these devices should be replaced once this period has elapsed.
“Over time, detection devices can accumulate dust and dirt, which may lead to false alarms or, in some cases, failure to activate when needed. Additionally, modern technologies can be incorporated during the design stage to enhance system reliability. Thoughtful, intelligent system design supports user confidence and ensures that emergency responders can rely on the system in critical situations.”
When asked about the standard of local fire systems, Mr Lee said most businesses are meeting their responsibilities, but that compliance standards are becoming more rigorous:
“Accreditation bodies are now demanding higher levels of service. That includes everything from verifying battery backup durations and cause-effect programming, to reviewing unwanted activation history and performance of warning systems. Accredited firms like Lifeline are regularly audited to ensure we meet those standards.”
Mark concludes:
“Our team is always available to discuss concerns. It’s vital to work with qualified professionals who have the right credentials, experience, and inspection processes. The safety of lives and the future of your business depend on these decisions.”
Lifeline Alarms & Security is currently the only independently, locally-owned fire and security company on the Isle of Wight with BAFE accreditation for the design, installation, and maintenance of fire alarm systems.
