The latest NHS staff survey results show that the Isle of Wight NHS Trust is taking positive action on health and wellbeing.
In November 2021, the Trust saw the highest number of staff take part in the national NHS Staff Survey, with 2,291 people (65%) completing the survey to share their views on everything from patient safety to flexible working.
There was a 30% increase in staff saying the Trust was taking positive action on health and wellbeing, with 6 in 10 staff feeling the impacts of new initiatives that have been introduced to support staff feeling happy, healthy and motivated.
Julie Pennycook, Director of People and Organisational Development, has said:
“Whilst the impact of COVID-19 increased the national focus on the importance of supporting NHS staff health and wellbeing, we are committed to prioritising this long term.
“We have not only introduced new initiatives for staff such as fast track to mental health support, a confidential support line and a revamped staff recognition programme, but we have stepped up how we communicate these to ensure we can reach all staff across the Trust.”
“Wellbeing is at the forefront of our decision making and we fully realise that, in feeling supported at work, we can all provide better care and services to our Island community.
In addition to staff saying the Trust took action on health and wellbeing, 3 in 10 staff reported finding their work emotionally exhausting.
Another key area of improvement was staff saying they experienced less incidences of bullying and harassment from patients, service users and members of the public. In addition, more staff are feeling confident that concerns about unsafe clinical practice are being addressed. This follows the outcome of the Care Quality Commission report in September 2021 which found that the Trust is determined to meet the needs of patients and the public.
This year the Isle of Wight NHS Trust scored above national average in 3 themes including feeling recognised and rewarded, always learning and being flexible.
As England’s only integrated NHS Trust providing hospital, mental health, community and ambulance services, the survey results are presented for each service.
Areas of the Trust are setting the bar nationally, with the Island’s Ambulance and Patient Transport Service recording some of the best results in the country, scoring highest in its category for 7 out of the 9 themes. The Community Service, which plays a vital role in supporting people with complex health and care needs to live independently in their own homes, also set the bar nationally in 2 out of the 9 themes.
- Ambulance Service: compassionate and inclusive, recognised and rewarded, a voice that counts, safe and healthy, always learning, flexible, staff engagement.
- Community: always learning, morale
Darren Cattell, Chief Executive, has said:
“We have seen our highest ever response rate to the NHS Staff Survey, which comes off the back of the Care Quality Commission rating our Trust ‘Good’. This highlights the progress we are making, as we strive to be a great place to work and deliver high quality services and compassionate care.
“It is really encouraging to see that more of our team members have told us that we are making significant improvements to support their wellbeing at work. This in turn will have a positive impact on the care and services we are able to provide to our Island community. We also know what our teams want us to further improve on and we will act on that feedback.”
“The wonderful support of our community has meant so much as we reach 2 years into the pandemic. I would also like to say a big thank you to every member of our Trust who has played a part in creating a supportive, inclusive and compassionate environment.”
The survey also highlighted several areas for improvement, including the need to support more staff to report acts of violence and to review the appraisal process to better support people carrying out their roles.
To find out more about the Isle of Wight NHS Trust’s staff survey results. visit https://www.iow.nhs.uk/about-us/staff-survey-results-2021.htm.
Great. What about the well being of their long suffering patients. Oh I forgot they are incidental.
I sometimes wonder how we would cope if Ukraine happened here
The strongest and fittest would survive – the rest would be gone
Last I heard was if someone on the staff had any medical problems, he/she wasn’t given time off sick they were given a ‘fit to work assessment’ and promptly fired, in a roundabout way. Nice.
With the millions wasted on management. Upper level management awarded huge pay rises and the people doing the actual work getting nothing. I’m amazed anyone awards nothing but the lowest score.
I question the mental health of the readers of Island Echo as they hardly EVER see anything positive in life! Nothing but negativism, how sad.
Could it not be that people make a point of registering their views on something that they perceive as a wrong move, misuse of public monies, vandalism or even riding scooters on pavements, whereas they don’t post to say how good a service or situation is, Anna? I think that is universal characteristic of human nature and not just readers of the Echo!
Tong ting….!…..?