Households across the Isle of Wight are starting to receive a letter from the Department of Health and Social Care inviting Islanders to participate in a survey about the NHS COVID-19 contact tracing app.
The letter is being sent out by NatCen Social Research and has been confirmed as genuine. Letters are addressed to the ‘legal occupier’.
The survey can be completed online using the access code provided within the official letter. It takes around 15 minutes to complete and is entirely confidential.
Information provided will help the Government to understand how successful the new app has been and the findings will be used to develop the country’s approach to tackling the spread of COVID-19.
Bob Seely MP is encouraging all Islanders (aged 16 and over) who receive the letter to take part, irrespective of whether they have used the app.
Bob said:
“Feedback provided in the survey will help the app development team to make this app the best it can be. I encourage all Islanders who have the letter to complete the short online survey, or there is a freephone number if people prefer.
“The Isle of Wight is leading the way with testing this app which will help keep us all safe as lockdown measures start to be lifted over the next few weeks and months.
Article continues below this advertisement “I encourage anyone who hasn’t got the app yet to do so and I thank all those who have downloaded the app and provided feedback so far. You are all making a difference and playing a key part in preparing our country to emerge from the lockdown.”
Up to two Islanders per household, provided they are over the age of 16, are invited to take part in the survey.
Got mine last week. Done!
It’s worth doing. If it going to be one step for help tackle us out of lockdown and help slowly getting everyone’s life back I agree on this is the way forward.
Got my letter Saturday, logged on only to find survey closed!
We are using the App, which is designed to provide data for follow-up track, trace and testing.
How many total tests have been carried out to date?
Why is the IOW NHS Trust not providing the figures for testing on a daily basis?
(n.b. in line with the daily national Government TV announcements)
We need to know the figures, please
The app is a good idea in theory but a load of crap in practise…
I’ve been advised by my son not to do it why because I’m just staying at home and not going out so I don’t really need to do it if it becomes a legal requirement I will do it it but there’s a lot of bugs in this this and there’s other issues about my data being used to the government which I don’t want
Great idea but it smacks at incompetence that the range of phones supported appears to be quite limited.
If the reason was a desire to get it out and working all be it with a smaller number of people initially that’s fine, but surely it can only be really useful if most phones can be used because it would not be realistic to expect people to have to change phones and all the hassle involved in transferring their data across. I live in hope!!
Just had second letter come! Already done survey!
Same as you, we have just received a second letter today, and we completed the survey last week.
Bin both, to open a letter is a risk, as you don’t know who touched or even licked the envelope or coughed and the virus can live days.
Bin the junk.
I’m still waiting for the letter to tell me about the app!!
Just got letter today only survey is closed!
Also done.
Interesting feature about the app on the BBC today – https://www.bbc.co.uk/news/technology-52709568
Most interesting is what the app doesn’t actually do yet.
You believe whatever the bbc say? Ha ha ha.
You don’t need a survey to tell you that the app is rubbish, that’s why the government are hastily trying to improve it or find a better one, and hopefully a de centralised one. It seems to be another company making money on the back of the NHS, and sending out letters that , if you didn’t open them, would appear to be junk mail, and head straight for the bin.
Ajff79ww
I got BOTH letters together on Monday, so i answered the survey using the 2 people in house code. Not one question about the second person, so only one side of the story. My partner can not use the app as phone does not have Bluetooth. Mind you, it took 4 downloads and tweaking of phone settings to get the app, and i’m still not sure its running. I actually know more people that can’t use the app than those that do. Oh well, i’ve done my bit and i will keep the app on my phone but not confident that it will do much good for this one reason. You can catch the virus and not show re-portable symptoms for 2 to 5 days, during that time, how many people could you infect? Yes the app is supposed to be able trace contacts to warn them … but the info is already out of date.
received the letter last week and second letter today. Logged on but could not find the questionnaire. I am not very good with computers. I do not have a smart phone so cannot download the app. Neither my wife or myself have had coronavirus or come across anybody who have had it. Our children live on the mainland. Our daughter who lives in Cheltenham did catch it but is now recovered
Yes the world is mad for computers. I find they are overrated just forget it and bin the letter. The Gestapo will not bother you.
T & C in chaos nope don’t do surveys or give info for free unless I get paid.