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ONE CRAFT RED JET SERVICE FOR TWO WEEKS

redjet4Due to a lack of serviceable vessels, Red Funnel’s hi-speed Red Jet service is reduced to a one-boat shuttle service for approximately the next two weeks, it has been announced.

The news comes as the cross-Solent operator launch an investigation into the circumstances which led their flagship craft, Red Jet 5, to collide with a buoy during a regular cross-Solent sailing this morning (Thursday).

During the 05:45 sailing between Southampton and Cowes, RJ5 came into contact with the Hythe Knock buoy in Southampton Water, damaging the front of the vessel. Thankfully, no persons were injured in the incident.

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Unfortunately, Red Jet 4 is unavailable as it is currently being overhauled as part of its annual refit, leaving just Red Jet 3 remaining.

A one-boat shuttle service will now operate between the normal start and end times each day with boarding cards issued on a first come first served basis.

Delays are unavoidable at busier times due to the reduced capacity and therefore it is recommended that wherever possible customers travelling between 08:00-19:00 use the East Cowes-Southampton service which is unaffected.

Southampton FC fans travelling to the game on Sunday are advised to travel to Southampton via East Cowes and NOT via West Cowes.

The opening times for the contact centre and ticket offices have been extended and regular service updates will be issued via redfunnel.co.uk, SMS and twitter (@RF_Travel_News).

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A spokesperson for the company has this afternoon told Island Echo:

“Red Funnel very much regrets the inconvenience to customers who can be assured the Company is doing all it can to charter a vessel from another operator and to return Red Jet 4 and 5 to service as soon as possible.”

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