The number of complaints made against taxi drivers on the Isle of Wight reached a 5-year low in 2023. Since 2018, 77 complaints were filed with the Isle of Wight Council against taxi drivers for a range of reasons — including smoking behind the wheel, overcharging or aggressive, abusive or threatening behaviour. However, grievances against drivers have fallen in the past 3 years, with 16 lodged in 2021, 10 in 2022 and then 6 in 2023. The number of complaints peaked in 2019 with 20 throughout the year and was more than double that in 2018 (9). The most reported issue was the driver’s conduct – attributing to just under a third of all complaints in the last 5 years, at 24. The 2nd highest was against the driver’s aggressive, abusive or threatening behaviour (16) followed by 9 complaints about unlicensed drivers. 5 complaints had been made about dangerous driving and 6 about being overcharged. 2 had been made over smoking and 6 over public safety fears. In 2020, 1 complaint was made about not adhering to COVID-19 rules.
NUMBER OF COMPLAINTS AGAINST TAXI DRIVERS ARE AT A 5-YEAR LOW
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Because most are British still here. Try being a young female in Soton getting a late night taxi
Sorry, what point are you making please?
It does not matter where a person is from if they are a taxi
driver or a nurse – it obviously affects some people!
Look what it said on National News about a Leader of the Council
a few years ago.
That was not a good advert for the Island
kaz you’d be alright, even ‘they’ have some standards in Southampton! Likely got a buggy full anyhow?
My daughter uses taxis regularly in Southampton late at night to get home after work. She has found them
punctual courteous and reliable. Obviously you are out of touch with reality living alone with only your computer as a friend,
Much cheaper in Southampton and they drive more safely.
On the island being there are no speed rules or cameras
Taxi drivers break the law.
From what I see on a daily basis they drive like morons
I wonder how anyone knows they are being overcharged, since they don’t know the price in the first place. That’s how cabbies operate.
You never see a poor taxi driver
You can tell just by looking? Most of them look pretty poor to me.
Many of them spend most of their huge incomes
on booze, smoking, vaping and gambling
Easy come money, easy go money
Because there’s a meter on board, set by the council’s licensing office. Tariff of fares advertised in every vehicle.
Still too expensive, many charge London Cab charges if not more,
they cash in even more in the summer months.
Who can afford to use a Taxi in 2024
Taxie fares are unaffordable for most people unless you are getting
free fares compliments of the Council.
Buses are much cheaper £2 to Alum Bay and £2 back.
Imagine getting a taxi to Alum Bay and one way.
A few hundred pounds.
The Island needs Uber and their drivers, much cheaper than a Caulkhead.
Most people don’t live in Alum bay, and most buses wouldn’t drop you at your door. Uber applied to our council for licenses; we refused on the basis of their poor working practices for drivers which went against wage standards. Would you work twice as many hours for half as much pay?
Customers want cheaper fares, if surveyed bet they would
travel with the cheapest provider.
Island Taxis drive too fast and wrecklessly
Can we not just license Uber to run taxi s and introduce a bit of healthy competition you may even see reduction in drink drive etc if people can order a taxi in the evening as a last minute thing instead of having to have ordered the day before and not after 10pm as taxi drivers stop at 10 or charge double …. Also why are there designated taxi parking areas but no taxi’s available unless pre booked …. £60 from Ryde to Ventnor at 6pm how is that not a rip off … just saying !!