Island residents, particularly the elderly, are being warned by Police to remain vigilant after fraudsters targeted a woman in Ryde in an attempt to obtain her bank details during a bogus telephone call.
An elderly Ryde woman received a call from an unknown man claiming to be from the Metropolitan Police in London, saying that the lady’s credit cards had been used fraudulently. Thankfully, in this case, the woman sensed a scam was being attempted and hung up before alerting Hampshire Constabulary to the scam call.
Det Insp Sue Orr, of Hampshire Major Investigation Team, said:
“People have lost large sums of cash as a result of this fraud, as often the elderly and vulnerable are targeted.
“We want to warn residents that these requests are not genuine and no police officer or bank would operate in this manner. Anyone who receives a suspicious call is urged not to give any details to the caller and report the matter to the police immediately.
“Any courier companies or taxi drivers that may have been asked to pick up such packages in the area are also urged to report this to police.
“If you have elderly relatives, friends or neighbours please make them aware of this scam and remind them not to give any details to unexpected callers. Remain alert and if you see them being approached by unexpected visitors please check who they are and ensure they are a legitimate caller.”
Guidance has been issued by the Police to help keep you safe:
- If someone calls claiming to be a police officer, ask for their identification number and police force. Hang up and advise that you will call them back using the 101 number.
- A genuine police officer will not mind waiting while you check. Call them back from a different phone if possible or wait at least ten minutes before making the call.
- If you have given out information which could compromise your bank account security in any way, call your bank to cancel your cards as soon as possible.
- Never hand over money to someone at the door to be sent off elsewhere.
- If someone comes to your door claiming to be a police officer or staff member, always ask for identification and make a note of their identification number. Ask them to wait while you verify their identity. Close the door and call 101.
Anyone who is concerned about similar incidents should contact police by calling 101. If a crime is in progress, please call 999.