The Post Office is proposing to re-locate Lake Post Office to the nearby Spar shop on Lamorbey Road, where it would open as a modern open-plan ‘local’ style branch with significantly extended opening hours.
Post Office local is a new concept for delivering Post Office services and the new Lake branch would offer Post Office products and services from an open-plan till at the shop counter instead of from a separate screened counters.
Services would be provided throughout shop opening hours Monday to Saturday between 06:30 and 22:00 and Sundays 07:30 until 22:00. This would offer an extra 61 hours and 30 minutes of Post Office service every week including all-day Sunday and Saturday afternoon. The branch would open significantly earlier and close much later every day.
The proposed re-location, which would be with the current Postmaster’s agreement, would be part of a major modernisation programme across the Post Office network designed to make it easier for customers to do business, through longer opening hours and modern open plan environments.
Will Russell, Regional Manager said:
“We understand how important having a Post Office is to residents in Sandown and we are confident that this new modern Post Office service will meet the needs of the local community and secure services for the future. This modernisation is part of a major investment programme, the largest in the history of the Post Office and marks a commitment to no more branch closure programmes.”
The Post Office is now inviting customers and interested parties to give their comments on the move in a six-week public consultation. During the public consultation, Post Office Ltd welcomes feedback on any issues customers would like considered before a final decision is taken on this proposal. The consultation will close on 8th July 2015. Submissions can be made during the consultation by Freepost YOUR COMMENTS to Post Office Ltd, via email to [email protected], via the Customer Helpline on 08457 22 33 44 or Textphone 08457 22 33 55.
Customers can also share their views online through the quick and easy questionnaire at postofficeviews.co.uk with the branch code 085935.