Tescodeliveryvan

HOME DELIVERY SERVICE BACK UP AND RUNNING FOR TESCO CUSTOMERS LIVING IN VENTNOR

Tesco customers living in Ventnor can book online home deliveries once again after seemingly being shunned by the supermarket giant – all due to the landslip at Bonchurch.

Residents living in the South Wight town have taken to social media in the past few days to complain about the sudden decision.

It has been claimed that Tesco decided to stop delivering to certain postcodes due to the lengthy diversion required to bypass Leeson Road, following a major landslide back in December.

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Disgruntled Ventnor residents say that several reasons have been given by Tesco, from ‘safety of drivers’ to ‘a technical glitch’. The mixed messages have been deemed unhelpful by many.

Island Echo approached Tesco for comment earlier today (Monday), with confirmation received that Ventnor residents are once again able to fully utilise the popular home delivery service.

However, no comment has been made as to why Ventnor residents were unable to book slots in the first place.

A Tesco spokesperson has said:

“Customers in Ventnor are now able to book online home deliveries.

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“Customers may still need to allow extra time for deliveries due to the landslip that occurred in December.”

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The views/opinions expressed in these comments are solely those of the author and do not represent those of Island Echo. House rules on commenting must be followed at all times.
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Nothing but the truth
Nothing but the truth
17 days ago

If they can’t be bothered to give a clear explanation, I wouldn’t be bothered about using them. They’re not the only supermarket in town.

rjc
rjc
17 days ago

I am wondering why people shop at Tesco, the up they prices but the say you can get them at normal prices if you use there tracker card. The same groceries can be purchased cheaper than their (discounted) prices in other stores.

Miss Sensible
Miss Sensible
17 days ago

And I thought only the government and council did U turns….
Have to say if they want customer loyalty they shouldn’t have stopped delivering to Ventnor….( certain area’s)….
I personally would change supermarkets……..

Nigel
Nigel
17 days ago

Tesco are doing the right thing, every little extra helps.

Rocky
Rocky
17 days ago

All seems a bit strange considering the other supermarkets have been making deliveries along Leeson Road without issues. Seen Waitrose, Sainsbury’s and personally have used Morrison’s on several occasions since the slip. Tesco have also been able to get their HGV to the express store in town. Seems like they are just making excuses…

Islanr
Islanr
17 days ago

Because the computers weren’t updated. They automatically penalise drivers who don’t deliver on the expected time, but the expected time to get to Ventnor was was too low.

 

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