A six-week public consultation has been launched as The Post Office look to relocate the current Post Office branch to the Spar store in Albert Road, where it would open as a modern main-style branch with significantly longer opening hours.
Should the proposals go ahead, the new Post Office would have four modern serving positions. There would be three main counters – two open-plan and one screened – which would be open Monday to Saturday 09:00-17:30. In addition, there would also be a Post Office service point at the retail counter, offering selected Post Office products and services during shop opening hours. These times would be Monday-Saturday 07:00-09:00 and 17:30-:22:00 and on a Sunday between 08:00-22:00.
Overall the new opening times would offer customers an extra 58 hours of Post Office services every week including all-day Sunday and Saturday afternoon. The branch would also open significantly earlier and close much later every day, making it more convenient to visit.
There are also plans for there to also be a private consultation room to discuss the Post Office’s wide range of Financial Services.
The move is part of a major modernisation programme across the Post Office network designed to make it easier for customers to do business, through longer opening hours and modern open plan environments. The move would be with the current Postmaster’s agreement.
Will Russell, Regional Network Manager said:
“We understand how important having a Post Office is to residents in Sandown and we are confident this new modern branch will meet the needs of the local community and secure services for the future. The modernisation is part of a major investment programme, the largest in the history of the Post Office and makes a commitment to no more branch closure programmes.”
The Post Office is now inviting customers and interested parties to give their comments on the move in a six week public consultation. Post Office Ltd welcomes feedback on any issues customers would like considered before a final decision is taken on this proposal. The consultation will close on 1st April 2015.
Submissions can be made during the consultation by Freepost YOUR COMMENTS to Post Office Ltd, via email to [email protected], via the Customer Helpline: 08457 22 33 44 or Textphone 08457 22 33 55.
Customers can also share their views on the proposed move with an online questionnaire postofficeviews.co.uk – branch code 113935.