Wight Tyres in Ryde is celebrating a period of significant technological investment, year-on-year customer growth, and the creation of a robust local team, all of which has helped establish the garage as one of the Isle of Wight’s leading independents.
Over the past 3 years, the locally-owned firm has modernised its operations, both at Nicholson Road and out on the road, investing in new technology and workshop equipment to improve customer experience and service delivery.
All car and van jobs now include fully digital job sheets and a complimentary visual health check, with results shared directly via text or email. Commercial clients benefit from the Tidex system, which tracks all fleet and commercial vehicle work.
The introduction of automated service, repair and tyre reminders has also helped the team take a more proactive approach to customer care.
Workshop upgrades include a bespoke 4-poster alignment ramp fitted with a 3D 4-wheel alignment system, designed for improved performance, safety and tyre wear. The business has also added a specialist DPF (Diesel Particulate Filter) cleaning machine, offering a cost-effective alternative to expensive filter replacements for diesel vehicle owners.
Wight Tyres has grown its loyal customer base year on year, earning a reputation that now extends far and wide across the island, regularly servicing the tyres for vehicles belonging to local, national and even international clients.
This customer trust is most evident in the company’s outstanding online reputation. Wight Tyres has consistently earned an average of 100 new 5-star Google reviews per year, a testament to the high standards of its dedicated local team. The team of 5, which includes Manager Tommy, has been integral to the company’s continued growth and top service record.
A spokesperson has said:
“I am incredibly grateful for the unrelenting effort and determination our whole team shows every single day. Their skill and dedication are the foundation of this business and the reason for our fantastic customer feedback.
“We are also deeply grateful to the entire Island community for their trust and support over the last three years. We are fully committed to expanding the business, investing in new services, and continuing to provide the 5-star care our customers deserve for many years to come.”
Wight Tyres offers a full range of services including car, van, truck, industrial and agricultural tyres, as well as brakes, exhausts and general repairs both from its Ryde depot and mobile vans.
More information about Wight Tyres, including current offers, can be found at www.wighttyres.co.uk.
Well deserved… I’ve used them a couple of times when on the island and faced with unexpected problems, they sorted them quickly and professionally and didn’t rip me off. I have recommended them on several occasions to my Island friends and people over there on holiday. Keep up the great work
nothing out of the ordinary by the looks of it cheeper tyres at wootton tyres or discount tyres becaus they haven’t invested into silly equipment we want tyres changed and thats it no need for digital information wase of time and money.
nothing out of the ordinary by the looks of it cheeper tyres at wootton tyres or discount tyres becaus they haven’t invested into silly equipment we want tyres changed and thats it no need for digital information wase of time and money.
Great company. Helpful and trustworthy.