The Isle of Wight-based charity has pointed out that customers should not worry about loss of power, as gas and electricity will still be supplied even if their energy supplier goes out of business.
The gas and electricity regulator, Ofgem, will move them to a new supplier and this usually takes a few weeks.
Speaking on behalf of the Trust, General manager Ray Harrington-Vail has said:
“The most important thing to if you have an online account, is to log into it, check your balance and download any bills. Keep all your old bills as these can help prove your payment history and to get back any overpayment.”
Anyone struggling with their utility bills or needs any guidance or reassurance can call the Trust on 01983 822282.