SCAMMERS GIVING UP OR MOVING ON? HMRC SCAM CALLS DROP BY 86% YEAR-ON-YEAR

Phone scam reports have fallen by 86% in the South East over the last year, new regional data from HM Revenue and Customs (HMRC) has revealed.

In the South East, 754 phone scams were reported to HMRC in June this year, compared to 5,498 in June 2021.

People aged between 35 and 44 appear to be most affected by scams in the region, with 186 reporting phone scams in the region in June.

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HMRC has made significant efforts to tackle the problem and protect the public. Scam call reports from across all regions peaked in March 2021 with almost 76,000 reports. This was slashed to just over 5,000 in March this year.

To fight phone scams, HMRC has worked with the telecoms industry and Ofcom to stop HMRC’s helpline numbers from being spoofed by fraudsters, who can no longer appear to be calling from a HMRC number. HMRC also has a dedicated customer protection team working on cyber and phone phishing scams around the clock.

Kelly Paterson, HMRC’s Chief Information and Security Officer, said:

“We work tirelessly to tackle scams and protect hard-working taxpayers from becoming victims of fraud.

“Never let yourself be rushed. If someone contacts you saying that they are from HMRC, wanting you to urgently transfer money or give personal information, be on your guard. HMRC will never ring out of the blue threatening arrest.

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“To help us fight these crimes, forward suspicious texts claiming to be from HMRC to 60599 and emails to [email protected]. Report tax scam phone calls to us on GOV.UK.”

HMRC received over 212,500 reports in total of all kinds of scams, by email, text message and phone, over the past year, nationally.