Beryl has partnered with Captur to help enable members of the public to report any safety or parking concerns about e-scooters on the Isle of Wight, as the Government trial expands to Sandown and Shanklin today (Tuesday).
The partnership will allow non-users of the scheme to report any safety or parking concerns about Beryl e-scooters directly to their Isle of Wight operational team. To do so, Islanders simply need to scan the QR code on any vehicle, take a photo and submit. Each time a report is submitted, points will be earned towards a donation to the Sight for Wight charity.
The expansion of Beryl’s existing scheme will see an increase in the overall fleet of e-Scooters across the Island by 25. There are 19 new bay locations in Shanklin and Sandown, which are now live and can be found in the Beryl app. These bays have been chosen in full consultation with Isle of Wight Council, Island Roads, Hampshire Constabulary and Solent Transport.
To celebrate the launch of e-Scotters in The Bay, Beryl is offering people in Sandown and Shanklin the first 10 minutes of their rides free until Monday 19th July, as well as providing 10% of all minute bundles for all Isle of Wight until 18th July.
Philip Ellis, Beryl CEO, has said:
‘’As we expand our scheme on the Isle of Wight into Sandown and Shanklin today, we’re taking another step to ensure our e-scooters are convenient for riders, pedestrians and other road users.
‘’Due to our innovative geo-fenced and lined bays, 95% of journeys end in one, and we want to improve that further through our partnership with Captur.
‘’Non-riders will be able to report any safety or parking concerns, simply by scanning a QR code on each vehicle, taking a photo, and submitting a report. Each report will also see points earned towards a donation to the Sight for Wight charity.’’
Charlotte, CEO and Founder, Captur said:
‘’Again the Isle of Wight leads the way. It’s clear members of the public want more convenient travel options, but they also really care about the impact on their local community and the environment. Now is the time to work together to make sure the e-scooters work for everyone and are here to stay!
‘’That’s why Captur has partnered with Beryl and will automatically donate to Sight for Wight each time a report is submitted from a member of the public.’’




















































































Excuse me, can you stop riding on the pavement for a few minutes while I take a photo and scan the scooter. AS IF!
Ok I get it. So put a bar code on the van that parks on the pavement in nettlestone by the school. When he sorts out the scooters in the morning. Blocking line of site pulling out.
Exactly- just how do you scan a QR-code on a scooter that has just whizzed past you on the pavement!
Not a very well thought out system!
There needs to be a practical & effective reporting system, but you cannot expect anyone to stop a rider and scan the QR code.
You are likely to get abuse, verbal or otherwise !!! , irresponsible riders aren’t likely to be co-operative.
The system needs policing by Council Wardens 100% funded by Beryl.
The report statistics also need to be published. I am not anti the Beryl scooters, but they need strict policing.
I am totally against E-Scooters, they are not allowed on the pavements and they will be/are an absolute nuisance on the roads. It’s a stupid, dangerous, idea.
I’ve been in Portsmouth today, bloody e scooters flying around everywhere, weaving in and out of people, people being forced off pavements into the road so they don’t get hit, wrong way up the streets, traversing off the pavement onto the road without looking at speed, who’s fault is that when they end up under a car?? Not one helmet being worn by any scooter user that i saw. I knew these things had a bit of speed to them but these things were travelling fast, bloody hurt if you get hit by one.
If they are for road use why are they parked on pavements,some blocking and are a danger to blind and disabled. Still young lads in groups racing around.
Well, what a load of bull crap.
It’s done to make themselves look good, a bare minimum of reports filed because of the reasons already stated, at the end of trial consultation they are sure to get the go ahead as they wont have caused many problems.
I look foward to seeing these things keeping shopping trolleys company at the bottom of the medina river at low tide.
Check GOOGLE and there are two conflicting sets of rules… one says 16 years or older with at least a provisional licence, the other says 18 years with full licence.. ???
At least people will be able to scan the barcodes if chucked in the medina, so they know where they are. Also useful to scan, so you know when they end up at the TIP as scrap rubbish (the best place for them to be stored).
Effective means of reporting misuse should have been in place before the scheme started.
How many months has the Beryl scheme been active now? Seven or so? And they’re just starting to think now about making it easy to report misuse of their scooters….?
And which genius thought up of scanning a (moving) scooter in order to raise a misuse report?
Where are the grownups?
See a 10year old on one the other day
One word covers subject:-
Dangerous!!!
It’s difficult to know whether to simply laugh or put your head in your hands…’scan the QR code’ of a group of scooters being ridden erratically at 15 mph on the pavement by a bunch of youths?
Typical Moan Moan Moan.
These scooters are an awesome alternative to public transport. Everyone makes loads of noise about going green but as soon as we are presented with an option you all object for some reason.
These are no different from fast electric bikes or boomers on an electric mobility scooter.
You need to scan a valid driving licence before you can ride these.
Love these scooters and the team are doing a great job.
‘An awesome alternative to public transport? Don’t we have a two wheeled-device that is ‘green’ as can be and a whole lot safer? You can carry stuff on the panniers of a bike and the wheels are much, much bigger, so much safer. I too was in Portsmouth yesterday and the illegal e-scooters were a real menace. Let’s at least be honest- all this has nothing to do with greenery. Nobody is going to use one of these scooters instead of a car. Already one death of an e-scooterist in Portsmouth, which would be the same as a hundred cycle deaths. C’mon folks, you know the truth. It’s about big companies making money and will all end in tears.
The fact that you need to scan a valid driving licence to use a scooter is farcical.
I have seen many children riding these, any adult facilitating this should be prosecuted.
They are putting the life of the under age rider in danger , and that of potential third party victims.
I hoped the new Council would be more responsible than the previous one – get some bye-laws in place before someone is killed.
You’re so right about the moaning, and it’s from people that have had negative experiences of these scooters.
They’re great, when ridden by law abiding respectful adults. Sadly that’s not the case, I’ve had at least two incidents in newport when entitled idiotic children have chosen to try and throw themselves under my car. Trust me, it’s not a nice experience.
I ride a motorcycle as well, and I’m careful on the road, I look at it this way, everyone is trying to kill me and ride accordingly. I comply with safety laws, wear appropriate gear and most importantly a helmet.
But these idiots some of which are definitely under age have zero gear, and zero idea.
As for being over 16 and holding at least a provisional, what’s to say they havnt just scanned auntys or anyones licence for that matter.
Either you use them and are part of the problem, or have never had a bad experience because of them.
Another joke… so let’s see, .. I notice a young teenager using one of these scooters, but wait, he is not alone, he has a passenger as well and travelling about or above 20 mph… so I ride my bicycle up ahead, ask the teenager to stop, take a scan of the Beryl scooter, and a photo of the two people using it.. and be on my way.. simples..
Why can’t the CAPTUR people get out and check on them Saying giving something to charity to entice the public, REALLY ? What do the people get ? How much do CAPTUR get ?
Nice stock photo, never see that on this Island… old enough to hold a licence and wearing helmets, So why does BERYL NOT advertise the actual laws about who can use the e-scooters… according to what I see, every day, anyone over maybe 10 years of age… and allowed to carry a passenger..??
Saw someone bypass the temporary traffic lights in Sandown today, rode on the pavement near the Library.
the image is not exactly reality is it –
the reality is two teenagers, without driving licences or safety gear, both on the same scooter, riding along the pavement or in the middle of the road, ready to give anyone a load of verbal abuse, if they complain.
Yet another totally useless and unusable reporting scheme.
Is this to make the complaint figure decrease to make the good usage figure better.
I hope we do not have an underage person using an adults driving license get seriously injured using one.
Makes you wonder who will take responsibility if it happens?