Carers IW has expanded its carers lounge service at St Mary’s Hospital to include Sevenacres.
The lounge, located in the main hospital near the entrance to Appley and Colwell wards, now has a satellite space within the separate mental health unit. This has been made possible thanks to joint working between Carers IW and the Isle of Wight Trust to identify a small office space at Sevenacres, with funding for a support worker provided by the Isle of Wight Council.
The service offered by Carers IW includes support with hospital admission, stays and discharge as well as emotional support, help with emergency planning and signposting to other appropriate agencies to ensure that carers continue to be supported after the person they care for leaves hospital.
Working on-site within the unit itself has increased Carers IW’s contact with ward staff and the Home Treatment Team which has led to an increase in identification, referral and support for carers.
Despite the challenges of COVID-19, work continues in collaboration with health colleagues to ensure the best outcomes for carers and the patient. The Sevenacres lounge operates 08:30-16:00 Monday to Friday.
Sarah Hart, Carers IW Team Leader, has said:
“The development of this on-site support is a positive step to support the needs of mental health carers.
“We work closely with our hospital and community colleagues to ensure that carers understand what may happen during the hospital journey. This enables carers to participate in hospital processes where appropriate and better manage the concerns that come when patients refuse to allow the sharing of information with their carer.”
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To contact the Sevenacres Carers Lounge call 01983 822099 and ask for ext. 2401 or email [email protected].