There is still time to take part in Island Roads’ annual customer survey, which runs until 28th February.

The survey seeks people’s views on the full range of services it provides, including road and footway resurfacing, winter maintenance, street cleansing, verge and grass cutting, customer services and the work of its grant giving organisation – the Isle of Wight Foundation.

Steve Ambrose, Island Roads business manager said:

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“The results of our annual survey play a really important role in helping us to identify areas in which we need to improve.

“It has certainly been a challenging year and we have had to adapt our ways of working because of the pandemic, however we remain committed to delivering our work to the highest standards.

“We would urge people to share their experiences – both good and bad – via the survey so that we can formally gauge people’s views of our work across all aspects of the business.”

People are being urged to complete the survey online this year due to COVID restrictions, however paper copies are available on request for anyone who does not have access to an online version of the survey and would like to take part.

Residents have until 28th February 2021 to complete the survey which can be completed online via Paper copies can be requested by email to [email protected] or phone 01983 822440.

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The views/opinions expressed in these comments are solely those of the author and do not represent those of Island Echo. House rules on commenting must be followed at all times.
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1 month ago

Sorry to say but i think IR are not very good roads are a mess a few months after the work they do iv seen plant growing through newly layed paths puddles around storm drains.
They take too long to do the road works. Iv just drove past road works in lake to see 4 workers chatting and doing nothing.
Diversion signs are a joke they put them within feet of the roads that are closed so just wasting drivers time.
Sorry island roads there’s nothing good to say about you.

Reply to  Steven
1 month ago

You have summed them up to a tee.
They lack Management, there is no accountability.
I would not want to be paying their wage bill for the output done.

1 month ago

No need for a report..just all use a postit note and all write same honest thing…..
“Appawling” ….done

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