Local Community News


shanklinpostoffice2To celebrate the launch of modern new-look Shanklin Post Office, Town Mayor of Shanklin Cllr Jon Gilbey cut the ribbon at an opening ceremony today (Tuesday).

Shanklin Post Office at The Southern Co-operative in Regent Street has been completely refurbished. Instead of five full-screened Post Office counters, services are now provided from five modern counters. There are two open plan and two modern screened positions which are open Monday to Saturday 08:30-17:30 and Sunday 10:00-14:00.

Customers are the store will also now experience a Post Office serving point at the retail counter, offering selected services, which is open Monday to Saturday 07:00-0830 and 17:30-23:00 plus Sunday between 07:00-10:00 and 14:00-23:00. This is an extra 54 hours a week more than previously offered by opening significantly earlier and closing much later every day.

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Cllr Jon Gilbey, said:

“This Post Office and store look really good. I am delighted to be here today to officially open this much-improved branch. The community will really benefit from the changes made, including Post Office opening hours almost doubling.”

Cllr Richard Priest, who also attended the event said:

“The branch looks light, bright, modern and airy. The open-plan counters make it far easier for staff and customers to have a conversation.  Customers can now visit from early until late every day, which is very convenient. There have been lots of positive comments from local residents.”

The changes are part of a major modernisation programme across the Post Office network designed to make it easier for customers to do business, through longer opening hours and modern open plan environments.

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Gary Trodd, Post Office Services Manager at The Southern Co-operative, said:

“The Southern Co-operative is very supportive of the changes as it’s seen as a positive move forward for customers by making the Post Office’s services more conveniently available whenever our store is open.”

Photographed L-R: Cllr Richard Priest,  Cllr Jon Gilbey and Lynn Lambourne, Post office supervisor

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