Isle of Wight recipients of tax credits should be vigilant and alert to potential scams, HM Revenue and Customs (HMRC) has warned, as the remaining annual renewal packs will arrive in the post this week.
In the 12 months to 30th April 2021, HMRC responded to more than 1,154,300 referrals of suspicious contact from the public. More than 576,960 of these offered bogus tax rebates.
In the same period, HMRC has worked with telecoms companies and Ofcom to remove more than 3,000 malicious telephone numbers and with internet service providers to take down over 15,700 malicious web pages. HMRC responded to 443,033 reports of phone scams in total, 135% up on the previous year.
Anyone doing their tax credits renewal who has received a tax or benefits scam email or text might be tricked into thinking it was from HMRC and share their personal details with the criminals or even transfer money for a bogus overpayment.
HMRC’s Cyber Security Operations identifies and closes down scams every day. The department has pioneered the use in government of technical controls to stop its helpline numbers being spoofed, so that fraudsters can no longer make it appear that they are calling from those HMRC numbers.
Myrtle Lloyd, HMRC’s Director General for Customer Services, said:
“We’re urging all of our customers to be really careful if they are contacted out of the blue by someone asking for money or bank details.
“There are a lot of scams out there where fraudsters are calling, texting or emailing customers claiming to be from HMRC. If you have any doubts, we suggest you don’t reply directly, and contact us yourself straight away. Search GOV.UK for our ‘scams checklist’ and to find out ‘how to report tax scams’.”
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Many scams mimic government messages to appear authentic and reassuring. HMRC is a familiar brand, which criminals abuse to add credibility to their scams.
If customers cannot verify the identity of a caller, HMRC recommends that you do not speak to them. Customers can check GOV.UK for HMRC’s scams checklist to find out how to report tax scams and for information on how to recognise genuine HMRC contact.
Tax credits help working families with targeted financial support, so it is important that people don’t miss out on money they are entitled to. Customers have until 31 July to notify HMRC of any change in circumstances that could affect their claims.
Renewing online is quick and easy. Customers can log into GOV.UK to check on the progress of their renewal, be reassured it is being processed and know when they will hear back from HMRC. Customers can also use the HMRC app on their smartphone to:
- renew their tax credits
- check their tax credits payments schedule, and
- find out how much they have earned for the year
Tax credits customers must report the changes to HMRC. Circumstances that could affect tax credits payments include changes to:
- living arrangements
- childcare
- working hours, or
- income (increase or decrease)
Customers do not need to report any temporary falls in their working hours as a result of coronavirus. They will be treated as if they are working their normal hours until the Coronavirus Job Retention Scheme closes.
many of the young in the UK have no fear of getting pregnant because of tax credits. they know then they will get a house money each week and all free dentist work and council tax funded.
this should be stopped as it encourages the wrong end of society to have the most children who so often grow up to know only life on charity hand outs and live the same way.
if parent, rarely parents work, they only do a few hours but still claim hundreds and all the free or reduced c.tax, rent, health treatment etc.
I have every sympathy for said people,if you can’t beat them,join them, good luck I say! After all, what is the famous quote? Something about 10% of people owning 90% of wealth? Stop picking on the little people,why not start having a dig at the millions of second home owners etc, the trycall down effect of this nations economy are clearly so unfair and morally corrupt that normal people have to bend a few rules just to survive!!!!