Demonstrating Diverse Marine’s commitment to being at the forefront of developments in the workboat industry, the management system covers the provision of boat design, construction,
engineering, outfit and refit, including consultancy services for workboats, defence and leisure craft for the UK and global market.
Diverse, which is based in Cowes on the Isle of Wight, will continue to ensure processes and systems are adapted and improved to meet the highest quality system standards, improving not only the management of internal processes, but also ensuring customer focus and delivery of customer excellence.
Commenting on the company’s achievement, Matt Chessell, Director:
“The Company’s achievement provides a number of key benefits for customers. Certification to ISO 9001:2015 provides assurance that Diverse Marine has developed its management system to meet the growing needs of customers and other key stakeholders, identifying future customer needs, improving customer retention through better customer service and improving supply chain management.
“Diverse Marine has worked extremely hard to ensure our systems and processes are in place and everyone is fully trained. Customer satisfaction remains our key objective.”
In addition to this certification, Diverse Marine will be undertaking Stage 2 audits for ISO 14001 Environmental Management and ISO 45001 Occupational Health & Safety early in 2020.