Staff incentives including trips to Las Vegas and tech gifts such as iPads has contributed to making an Island-based telecommunications company one of the best places to work in the UK.
NIX Communications Group, which is based in Newport, was the highest ranked telecommunications company in the Sunday Times 100 Best Small Companies to Work For 2017. The company was placed 29th.
Nick Zammit, who started the company in 2009, said the team of 55 staff working on the Island and the firm’s other offices in Romsey and Manchester, were the key to success.
“Hard work and dedication of our staff are greatly rewarded. Top performers in all departments can win a free four-night trip to Las Vegas.
“The head office is equipped with a massage chair, music system, snooker table, televisions and arcade games – and to keep activity levels up we have exercise sessions from a personal trainer on the staff.”
NIX Communications Group provides business telephone systems, fibre broadband, voice recording and call management services to small, medium and large companies across the UK. Last August, it took over Opus Telecom and subsidiary Phipps Communications, potentially doubling its turnover.
In their feedback for the award staff at NIX Communications Group said they enjoyed a good balance between work and home life and their jobs did not interfere with other responsibilities.
All of the firm’s staff are encouraged to take part in charitable activities. Successes include staff members climbing Kilimanjaro, completing Tough Mudder and receiving awards for charitable efforts and fundraising days within the office.
Nick added:
“Exceptional customer service is something that we pride ourselves on and every team member is aware of how important this is to the company. We always go the extra mile to ensure that the customer is happy with the products and services we provide.
“A lot of our business is generated form customer referrals and recommendations. This is how every business should operate, and is more powerful than any marketing campaign”.
