The typical combined water and sewage service bill for a domestic customer is expected to be £438, which is £1.20 a day – an increase of £4 a year compared to 2018-2019.
Ian McAulay, Southern Water Chief Executive, said:
“We are poised to start our largest ever investment programme with plans to spend £4 billion between 2020 and 2025. That follows on from on £3.2 billion investment from 2015 to 2020. Crucially, our programme also includes our biggest event spend on environmental improvements, something our customers told us was extremely important for them.
“Our customers also told us that, as well as investing to protect the environment, they wanted us to deliver high quality, value for money services. I’m therefore really pleased to say we will do all this while ensuring bills continue to drop in real terms. In fact over the course of the forthcoming five-year business plan, before inflation bills will fall by more than 3 per cent.
“We are two years into a three-year company transformation and customers are now truly starting to see improvements to our services. This transformation also recognises the vital duties we undertake to the beautiful environment in which we operate, from the world heritage chalk streams of Hampshire, through the precious South Downs National Park, to our 700 miles of beautiful coastline. As a water company it is our role to protect and improve the natural environment without pushing increased costs onto bills.”
Southern Water’s bills cover the day-to-day running costs of supplying customers with high-quality drinking water and taking away and treating their wastewater. In addition they support our investments – in 2018-19 we are on course to invest £490 million on assets while in 2019-20, a further £396 million will be committed.
This includes renewal and expansion of water mains and sewers, along with schemes to help prevent flooding, protect water supplies, reduce leakage, improve water quality, protect the environment and enhance wastewater treatment.