The new extended marshalling area will accommodate 1 full ships worth of traffic at any one time and vastly improves the check-in process and embarkation time for private and commercial customers.
Free Wi-Fi coverage will be available soon so travellers can check emails etc prior to boarding.
Fran Collins, Red Funnel’s Chief Executive said:
“We are delighted that the new marshalling area was finished on time and to such a high standard. It has already reduced queue lengths at check-in and improved embarkation times for customers. It’s also now possible to group different types of vehicles which makes the stowage of traffic on-board easier for the deck crews.”
Phase 2 of the East Cowes gateway project, which includes a new purpose built terminal building, starts in the New Year and will be completed by Summer 2020. Once finished, the land vacated at Phoenix and Trinity will be redeveloped and could potentially include a hotel, housing, offices, restaurants and shops.