The bus shelter at St Swithins, Yarmouth is said to have contained broken glass, weeds, dirt, litter and all manner of insects and cobwebs for around a year, forcing local resident Colin McCrae to highlight the issue to both Southern Vectis and Island Roads, who took over responsibility for the Island’s 245 bus shelters back in April 2013.
Having being alerted to the issue over the weekend, Island Roads promptly sent out a cleaning crew on Monday morning to resolve the issue (pictured right), but Colin says that although now tidy, there is still missing windows at the rear to protect bus users from the elements, it is rusty and remains dirty.
Similar problems are said to exist in Shalfleet, Totland, Freshwater and in Hunnyhill, Newport.
Street furniture, including bus shelters, are due to be completely replaced under the PFI contract.
A spokesperson for Island Roads said:
“We maintain 245 bus shelters across the Island, removing litter and debris as part of our regular fortnightly street cleansing operations and undertake a deep clean of the shelters (glass, frames, seating etc) on an annual basis. Our district stewards also check the shelters for any defects or repairs required, as part of their street inspections.
“We try to keep all shelters clean and tidy but they are sometimes affected, for example at this time of year, by additional leaf fall or wind-blown littering where they are exposed to the elements and in constant use.
“As soon as any issues are identified, either through routine inspections, through reports from a member of the public or indeed our partners like Southern Vectis, we endeavour to deal with this within 24 hours.
“We can confirm that our street cleansing teams have already been out to clear the shelter at Bouldnor to improve the waiting area for bus users”.
Island bus company Southern Vectis have told Mr McCrae that they have been concerned about the lack of cleaning and general maintenance of bus shelters since Island Roads assumed responsibility at the start of the PFI contract, however when approached by Island Echo they did not wish to comment on their statement.
It has been said that Southern Vectis believe Island Roads will carry out their responsibility to look after bus shelters.
Matt Kitchin, Southern Vectis General Manager added:
“Bus shelters across the Island are owned by Isle of Wight Council – and Island Roads is responsible for both their maintenance and repair. We report any issues straight to the company, through its public call centre.
“We understand Island Roads is already investigating this particular complaint.”